Mi-Case

Business Analyst Team Lead

Built expertise and managed multiple modules within the application, and across projects
Stakeholder and subject matter expert management, including scope and change
management
Utilize business analysis tools and documentation techniques to deliver detailed high quality
outputs (wireframes, user stories, prototypes, change request documentation, backlog
management, scope definition, Training documentation, system configuration)
Quality assurance and training material development
Assisted with the RFP process intended to get more clients for the organization
Create introduction material for new starters at Mi-case to give them more insight into BA
related work
Demonstrated linear growth in skills and output, resulting in consistent positive feedback from
Mi-case management and Indiana Department of Corrections

Business Analyst

eimagine

* Lead/participate in requirements gathering and analysis sessions with Subject Matter Experts to determine/confirm requirements to ensure the successful implementation of Mi-Case, offender management system at the Indiana Dept. of Corrections 
* Analyze specific business processes and produced detailed documentation 
* Provide gap analysis and needs assessments to uncover business need 
* Conduct research of technical and functional solutions to business problems 
* Revise and recommend new and existing project requirements and process improvements

METRO/MAKRO Cash and Carry

• Requirements Gathering: while acting as the business partner, gather requirements, facilitate sign-off sessions (consisting of business/functional requirement reviews and approvals) and turn the requirements into actionable items for the developers
• Documenting and reporting: create as is/to be process flows, use cases and regular provision of information to decision-makers
• User Interface Design Specifications: mapping of what information needs to be displayed/edited during each step of the process to allow for optimum UI design
• Agile Story Development: create development user stories and perform testing on developed work to ensure the item developed meets the intent of the story
• User Acceptance Testing: conduct functional testing, write test scripts and facilitate business UAT
• Implementation support: provide training and user manuals to support end-users 
• Stakeholder management: act as the liaison between the business and the project team

Business Analyst IT and Innovation 

Cosni Software Consultancy

Project planning and execution. Agile Scrum Methodology implementation to improve communication between engineering, product management and business: improve transparency across departments and to obtain great business value with short turnarounds

Project Manager Scrum Master

Strategy development for innovation and employee awareness
• Yearly innovation strategy planning
• Planning and execution of campaigns and events to promote innovation
• Content generation for the internal and external innovation website
• Process monthly financial reports into presentations 
• Benchmark internal innovation and definition of KPI’s to ensure measureable progression

Business Strategy Consultant

Guess Europe Sagl

Maximize customer satisfaction and sales. Increase customer loyalty by means of effective communication and excellent service delivery

Sales Associate

Thomas Sabo SAS

Focus on providing the best possible customer service at all times by assisting customers with the selection of products, determine their needs and responding accordingly

The Choice Marktonderzoek & Advies

Market research on housing awareness, Park & ride etc. by means of interviews on a quota based sample size. Documenting results and providing feedback to the organization

Marketing Research Associate

* Value-driven, dynamic and detail-oriented Business Analyst with 6 years of experience in identifying and deploying client requirements within the objectives of the organisation.
* MSc Business Administration graduate. Certified in Lean green belt, Professional Scrum Master I and Project management essentials.
 


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