Nestlé Purina North America

Main supply chain point of contact for key customers in veterinary diets and supplements.

Customer Facing Supply Chain Lead

CommerceIQ

Provide consultation on Amazon topics such as sales growth, share of voice growth, operational efficiency, and profitability. 
Support large brand manufacturers with onboarding and day-to-day use of CommerceIQ.
Conduct QBRs with customers giving them additional insights into sales and operations performance, as well as actions required to improve performance.

Customer Success Director, Ecommerce

The Digital Shelf Institute

Member

Bonide Products LLC

P&L owner and SLT member reporting to the CEO. Used data to build brand equity and drive discoverability both on and off ecommerce. Transitioned Bonide from a 2P on Amazon to 1P, growing POS by over 60% during a time when other brands were flat or negative to the previous year. Led a team of ecommerce professionals spanning content management, supply chain, retail media, and account management.

Vice President, Ecommerce

Director of Ecommerce

Spectrum Brands, Inc

Managed multi-channel eCommerce accounts in North America for all Spectrum Brands Business Units. Customers included Pet Specialty and big box home improvement retailers.

Ecommerce National Account Manager

Managed the implementation of projects that helped further our strategic partnership with our eCommerce customers, including ones with international workflows. These projects include:
- Price Error Resolution
- Private Label
- New product development
- Amazon Business to Business
- SIOC Packaging Initiatives
- Direct Import
- Business Development
- Amazon Transparency
- Amazon Brand Registry

Ecommerce Project Manager

Forecasted Spectrum Brands Pet and Home & Garden products for $100+ million worth of business across two customers: Dollar General and Amazon.

Senior Demand Analyst

Forecasted Spectrum Brands product for $80+ million worth of business (Amazon & Dollar General). Assigned and maintained statistical forecasting models to all items in Home & Garden and Pet. Maintained APO data for the Demand Planning Team. Worked error reporting to ensure data integrity.

Statistical Demand Analyst

The Home Depot

Managed a team of 75+ associates in all Operational Departments. Managed the store's P&L, including shrink and expense management, the Front End, the Back End, Tool Rental, and Inventory Management.

Operations Assistant Store Manager

Managed the sales and operations of the Specialty and Pro departments ($10M+) of the store. Led 30+ associates, including sales floor associates, sales specialists, and department supervisors, in order to increase sales and customer service levels in the store. Ensured customer satisfaction throughout the sales and installation process. Analyzed reports such as merchandising statistics, sales reports, and the P&L to recognize and react to trends in the business. Recruited, developed, and retained talent for all Specialty and Pro departments.

Specialty Assistant Store Manager

Managed asset protection projects, programs, and communications for the field and stores. Worked cross functionally to understand all aspects of the business to be able to communicate initiatives in the most accurate and precise way possible. 

Managed the content and execution of a monthly, company-wide asset protection training module. This included working with the 3rd party vendor to ensure that the program is created to Home Depot's specifications. Managed the overall relationship between Home Depot and the vendor to ensure the end product is the best it can be for our stores. Managed projects including an Asset Protection field restructure, the rollout of updated Weekly Shrink Plans, and the rollout of the Key Carrier Program. 

Analyzed data such as sales reports, P&L, operational metrics, etc. to recognize trends in the business and react appropriately. Managed training and policy content for all field and store asset protection associates. Oversaw the execution of internal investigations of Awareline calls. Managed Loss Prevention projects related to process improvement. Provided excellent customer service to customers to all store and field associates, regardless of the area of concern.

Manager of Programs and Communications - Loss Prevention

Project and event management for 1900+ US Stores. Supported the associates in the stores through the implementation of new processes, letting them focus on Customer Service.

Main projects included: 
- Specialty DS pilot in 200+ stores to focus on the Specialty sales in those stores.
- Specialty Simplification in all 1900+ stores so that all Specialists, Specialty DSs, and Speciality ASMs could focus on the basics and increasing sales.
- Events Management for all merchandising events. Focused on the operational tasks that needed to be done in order for the 1900+ stores to prepare for the event and properly execute the plan. Analyzed sales data and produced sales reporting on the events for Senior Leadership, up to and including the Executive Vice President of US Stores.
- Ops Day for the District Operations Managers to spend one day per quarter with their Operations Assistant Store Managers so that they could teach, coach, and train them on upcoming process changes and run-the-business topcis.

Operations Business Analyst

Managed a team of 50+ associates in all Operational Departments. Managed the store's P&L, including shrink and expense management, the Front End, the Back End, and Inventory Management.

Operations Assistant Manager

Managed multiple areas of the store including Human Resources, Garden, Flooring, the Front End and Special Services. Supervised a team of up to 300 associates.

Department Supervisor

Data-minded CPG leader with a retail and project management background.

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