Webcamconsult

Sales | Marketing | Internationalization

As a Sales & Marketing Consultant at Webcamconsult, a pioneering health tech company headquartered in the Netherlands, I am at the forefront of expanding their reach into the markets of Italy and Spain. 

With a focus on providing an integrated platform facilitating seamless communication between doctors and patients, I am committed to supporting growth and creating lasting relationships within the healthcare industry.

Key Responsibilities:

🔍 Market Research: Conduct comprehensive market research to identify potential customers, partners, integration opportunities, and industry trends in the health sector across Italy and Spain.

📊 Sales Enablement: Support the creation of compelling sales pitch decks tailored to the unique needs of our target audience, ensuring alignment with our value proposition and messaging strategy.

🎤 Presentation Delivery: Engage with potential customers through online presentations, effectively communicating the benefits and value proposition of our platform to drive conversions and revenue growth.

🌍 Localization & Translation: Facilitate the localization and translation of content, website materials, software interfaces, pitch decks, and marketing materials to resonate with local audiences and maximize engagement.

🤝 Market Expansion: Collaborate with cross-functional teams to strategize and execute plans for entering new international markets, leveraging language proficiency and cultural insights to overcome barriers and drive success.

📣 Brand Awareness: Supporting the process of content creation for social media accounts, and the blog, creating research-backed strategies and content that aligns with the target audience. Providing also suggestions about rebranding and new marketing plan.

Sales & Marketing Consultant (Italy & Spain)

Creating content strategies that attract ideal clients, designing modern and user-friendly websites, and delivering clear and easy-to-follow solutions tailored to my clients' unique needs. 

I specialize in helping coaches and independent professionals create impactful, authentic, and trustworthy online brands. 

With a focus on clarity, transparency, and client satisfaction, I help professionals to grow their impact and build brands they’re proud of.

Content Strategist and Web Designer

casavi GmbH

Sales | Customer Onboarding | Relationship Building

After leaving my previous company, I passed a difficult year trying to find the right remote job.

But it was more than worth it.

Because I landed in a great remote company named casavi, as Account Executive for the Italian market.

Cool atmosphere, open-minded people, and great values.

Even the founders are keen to meet new joiners, apart from being pretty easy-going and dedicated people - big thumbs up! 

casavi is a leading prop-tech company specializing in innovative software solutions for property managers, leading the DACH market and starting to internationalize its operations.

I played the Sales role and, together with 3 other people, we started establishing a robust presence in the newly created Italian market. 

My responsibilities spanned the entire sales cycle, from qualifying prospects, to offering product demos, to successfully closing deals.

It wasn't easy: new market, low previous market research, and potential customers not really open to adopt new technologies - the Italian market is never easy!

On top of that, after only 3 months of joining, the (former) CRO started to put a lot of pressure on us to get the first sales.

1 week later, we brought in the first 10 customers - and I took care of the onboarding too.

We kept creating strategies to gain more partners and customers to finally establish the company in the country.

However, after a few months, I saw myself not being aligned with certain decisions, and I decided to split paths.

It was such a great experience that made me grow and create new awesome relationships, with team mates and even customers.

I will always feel grateful from my experience there, and I truly want to thank the fantastic people I met working there.

Account Executive, Italy

TeamViewer

Boosting Customer Success and Sales Across EMEA Markets | CRM Specialist | Team Leadership

As a dynamic (Senior) Retention Manager at TeamViewer, a prominent German SaaS company specializing in remote connectivity solutions, I supported customer success initiatives across the vast EMEA region. 
Focused on Spain, Poland, Italy, Belgium, Netherlands, and several East European and Middle Eastern countries, I played a pivotal role in driving customer satisfaction, retention, and revenue growth.

Key Contributions:

🌍 EMEA Market Focus: Orchestrated customer success strategies in diverse markets, adapting approaches for Spain, Poland, Italy, Belgium, Netherlands, and East European/Middle Eastern countries.

🤝 Customer Retention and Sales: Spearheaded inbound and outbound activities, emphasizing sales while ensuring exceptional customer retention through strategic relationship management.

🛠️ Team Onboarding and Training: Facilitated the onboarding process for new team members, providing coaching and training to foster skill development and a cohesive team environment.

💡 CRM Expertise: Leveraged Microsoft Dynamics CRM for customer onboarding, team training, and effectively introduced new solutions to clients, enhancing overall customer experience.

🚀 Team Motivation: Assisted the manager in organizing and motivating the team, ensuring a collaborative and high-performing work environment.

(Senior) Retention Manager EMEA

Supporting Customer Success and Sales Across EMEA Markets | CRM Specialist | Workplace Relationships Champion

As a dynamic (Senior) Retention Manager at TeamViewer, a prominent German SaaS company specializing in remote connectivity solutions, I led customer success initiatives across the vast EMEA region. Focused on Spain, Poland, Italy, Belgium, Netherlands, and several East European/Middle Eastern countries, I played a pivotal role in driving customer satisfaction, retention, and revenue growth.

Key Contributions:

🌍 EMEA Market Focus: Orchestrated customer success strategies in diverse markets, adapting approaches for Spain, Poland, Italy, Belgium, Netherlands, and East European/Middle Eastern countries.

🤝 Customer Retention and Sales: Spearheaded inbound and outbound activities, emphasizing sales while ensuring exceptional customer retention through strategic relationship management.

🛠️ Team Onboarding and Training: Facilitated the onboarding process for new team members, providing coaching and training to foster skill development and a cohesive team environment.

💡 CRM Expertise: Leveraged Microsoft Dynamics CRM for customer onboarding, team training, and effectively introduced new solutions to clients, enhancing overall customer experience.

Retention Manager EMEA

Developing Sales Excellence Across EMEA Markets | Inbound & Outbound Expert | International Team Collaboration Enthusiast

As a proactive Inside Sales Representative at TeamViewer, a leading global provider of remote connectivity solutions, I played a pivotal role in the EMEA region, particularly focusing on the dynamic Spanish and Italian markets. 
My responsibilities included executing effective inbound and outbound activities, utilizing Microsoft Dynamics CRM to analyze customer needs and pain points, and ultimately delivering tailored solutions for remote connectivity and collaboration.

Key Achievements:

🎯 Sales Target Mastery: Consistently exceeded assigned targets, showcasing a results-driven approach to sales excellence.

🌐 EMEA Market Expertise: Successfully navigated diverse EMEA markets, with a primary focus on the Spanish and Italian markets while seamlessly covering additional regions when required.

💼 Quality Service Delivery: Ensured an outstanding level of service delivery to all customers, emphasizing personalized solutions and customer satisfaction.

🤝 Cross-Departmental Collaboration: Established strong collaborative relationships with Customer Support, leveraging teamwork to drive positive outcomes for clients and the organization.

🌍 International Collaboration: Thrived in fostering collaboration across Sales and other departments, capitalizing on effective workplace relationships to achieve collective goals.

Inside Sales Representative (EMEA)

Diageo

🍹 Elevating On Trade Premium Spirits Experience in Italy | Strategic Planning & Execution | Cross-Functional Leadership

As a dedicated Marketing Customer Activation Manager at Diageo, a global leader in spirits production and distribution, I led the charge in enhancing the on-trade experience for premium spirits in Italy. 
My focus spanned the luxury portfolio of Diageo, engaging with top-tier clubs, cocktail bars, wholesalers, and cash & carry establishments.

Key Responsibilities:

🌟 On Trade Premium Spirits Leadership: Took charge of the premium spirits portfolio in Italy, ensuring strategic market positioning and optimal performance.

📈 Strategic Marketing Plans: Developed and executed targeted marketing plans for high-performing clubs, cocktail bars, wholesalers, and cash and carry outlets, ensuring brand visibility and market success.

🤝 Salesforce Training & Motivation: Inspired and trained the salesforce to drive engagement and achieve sales targets.

🎤 Effective Presentations: Delivered impactful presentations to all company staff, including C-level executives, showcasing marketing strategies and results.

🎉 Internal Company Events: Spearheaded the planning and execution of internal company events to foster a vibrant and collaborative work environment.

🤝 Global Alignment: Collaborated with international marketing hubs to align strategies globally and ensure a consistent brand presence.

🚚 Logistics Collaboration: Worked closely with the Logistics department to ensure timely product delivery and marketing materials for events and customers.

🖋️ Agency Briefing & POS Management: Effectively briefed agencies and managed point-of-sale materials to enhance brand visibility.

🤖 Supplier Management: Collaborated with suppliers, fostering strong relationships for successful partnerships.

🤝 Workplace Relationship Building: Established strong relationships across the organization, contributing to success stories and a positive work culture.

Marketing Customer Activation Manager On Trade Reserve

Supporting Efficiency Through APO & SAP Solutions | Project Management | Logistics Expertise

As a dedicated APO & SAP Implementation Support professional at Diageo, a global leader in spirits production and distribution, I played a vital role in optimizing logistics processes and enhancing efficiency through seamless project management and SAP-APO implementation.

Key Responsibilities:

🌐 Project Management Assistant: Provided crucial support as a project management assistant, ensuring the successful execution of logistics projects for Diageo.

📊 SAP-APO Implementation Support: Collaborated closely with the Logistics department to support the implementation of SAP-APO solutions, optimizing demand planning for products, particularly in the beer category.

📚 Training Material Preparation: Developed comprehensive training materials to equip staff with the necessary knowledge and skills for efficient daily task execution.

🎓 Training Delivery: Conducted training sessions for staff involved in daily logistics tasks, ensuring a smooth transition and adoption of APO & SAP solutions.

🍺 Beer Products Demand Planning: Engaged in various logistics tasks, with a specific focus on demand planning for beer products to enhance accuracy and efficiency.

APO & SAP Implementation Support

📊 Driving Efficiency Through Strategic Reporting | CRM Project Implementation | User Training

As an accomplished SP&O Reporting Executive at Diageo, a global leader in spirits production and distribution, I spearheaded strategic reporting initiatives, project management assistance, and CRM project implementation for enhanced business operations.

Key Responsibilities:

🌐 Project Management Assistant: Provided crucial support as a project management assistant, ensuring the successful execution of strategic projects within the Sales, Planning, and Operations domain.

💼 CRM Project Set-Up and Implementation: Led the setup and implementation of CRM projects, ensuring alignment with organizational objectives and efficient utilization of salesforce for improved sales and operations processes.

🔄 External Provider Alignment: Collaborated closely with external providers to ensure seamless integration and implementation of required CRM features, optimizing functionality for end-users.

📚 Training Material Preparation: Developed comprehensive training materials tailored to user needs, ensuring effective utilization of CRM tools and features.

🎓 User Training: Conducted training sessions for both salesforce users and managers, fostering a culture of continuous learning and proficiency in CRM tools.

SP&O Reporting Executive

Promoting Sales Efficiency Through Data Insight | Sales Analysis | Salesforce Support

As a dedicated Sales Administrator specializing in the On Trade Channel, I played a crucial role in driving sales efficiency through meticulous data analysis, trend monitoring, and providing essential support to agents within the salesforce.

Key Responsibilities:

📊 Sales Trend Analysis: Utilized TM1, JDE One World, and MS Excel to conduct insightful sales trend analyses, providing valuable data-driven insights to inform strategic decisions.

📈 Data Analysis Expertise: Proficient in MS Excel for comprehensive data analysis, ensuring accuracy and reliability in interpreting sales data.

💹 Sell-in & Sell-out Analysis: Conducted thorough analyses of sell-in and sell-out metrics, contributing to informed decision-making in the sales channel.

📑 Commercial Conditions Monitoring: Monitored and analyzed commercial conditions, ensuring alignment with organizational objectives and market dynamics.

🤝 Salesforce Support: Actively dealt with and supported agents within the salesforce, ensuring smooth processes and addressing any challenges faced by the sales team.

Sales Administrator On Trade Channel

Embarking on the Sales Administration Journey | Sales Support | Data Analysis & Reporting

As a Sales Administration Assistant at Diageo, I took my first steps in the professional world, eagerly learning and contributing to the sales support function. 
In this role, I focused on essential responsibilities that laid the foundation for my journey in sales administration.

Key Responsibilities:

📊 Data Entry and Analysis: Managed basic data entry and analysis tasks using tools like MS Excel, supporting the team in understanding sales trends.

📑 Invoice Verification: Assisted in the verification of invoices, developing a foundational understanding of financial transactions.

🤝 Salesforce Assistance: Provided basic support within the salesforce, learning the ropes of navigating and assisting the sales team with day-to-day tasks.

💼 Basic Commercial Conditions Monitoring: Engaged in basic monitoring of commercial conditions, gaining exposure to the dynamics of sales operations.

Sales Administration Assistant

France Telecom Spain

📊 Contributing to Strategy and Development | Telecommunications Market Insights | Intern

As an intern in the Strategy and Development department at France Telecom (Orange), I played a pivotal role in contributing to the telecommunications market's strategic initiatives. 
My responsibilities included market monitoring, reporting, supplier management, and active participation in the initiation and monitoring of a new 4G implementation project.

Key Responsibilities:

📊 Telecommunications Market Monitoring: Actively monitored sales and operations in the dynamic telecommunications market, providing insights crucial to strategic decision-making.

📈 Reporting: Generated comprehensive reports to communicate market trends, sales performance, and operational efficiency, contributing to informed decision-making.

🚀 4G Implementation Project: Took part in the initiation and monitoring of a new 4G implementation project, gaining hands-on experience in project management within the telecommunications industry.

📑 Analysis Capability Development: Worked on enhancing analysis capabilities, honing skills in data interpretation and strategic analysis.

Internship in Strategy and Development department

🏌️‍♂️ Elevating VIP Experiences | Multilingual Service | Brand Ambassador for BMW

As a Shuttle Service Agent for the Madrid Masters' Golf 2010, I had the privilege of being the face of BMW, ensuring a seamless and luxurious experience for Players and VIPs attending the prestigious event. My role extended beyond transportation, focusing on hospitality, multilingual communication, and presenting BMW cars to potential customers.

Key Responsibilities:

🚗 VIP Transport: Accompanied Players and VIPs to various events, airports, or hotels, ensuring a comfortable and exclusive shuttle service.

🤝 Multilingual Conversations: Engaged in conversations in different languages, creating a welcoming and personalized experience for diverse international guests.

🌐 Brand Ambassadorship: Presented BMW cars to potential customers, embodying the brand's values through exceptional service and professionalism.

🎩 Mannerism and Service Excellence: Maintained high standards of manners and service, reflecting positively on the BMW brand and creating lasting impressions.

🏆 VIP Hospitality: Ensured VIPs experienced the highest level of hospitality, contributing to the overall success of the Madrid Masters' Golf 2010.

📢 Effective Communication: Acted as a key point of contact, demonstrating effective communication skills to address any needs or inquiries from the VIPs.

Shuttle service

El Laurel Catering, S.L.

🍽️ Crafting Unforgettable Events | Customer-Centric Catering Service | Event Coordination

As an integral part of El Laurel Catering in Madrid, Spain, I played a pivotal role in crafting memorable events by overseeing various aspects of our service. 
My responsibilities encompassed event transportation, setup, customer reception, and ensuring seamless service delivery.

Key Responsibilities:

🚚 Transportation: Managed event logistics, ensuring the timely and secure transport of catering supplies and equipment to event venues.

🎉 Event Setup: Collaborated in the meticulous setup and conditioning of event spaces, ensuring a visually appealing and functional environment.

🤝 Customer Reception: Welcomed clients with warmth and professionalism, setting the tone for a positive and enjoyable event experience.

🍽️ Service Excellence: Executed catering service with precision, ensuring the seamless delivery of culinary delights and exceptional service to clients and guests.

Empleado

You became a coach to help people. Not to stress over content.

Yet, there you are:

- Staring at a blank screen.
- Scrambling to post something.
- Feeling guilty for not being consistent.

Meanwhile, your inbox?

Still empty.

Your best clients are online.

But your content isn’t reaching them.

And after back-to-back sessions:

The last thing you want is to spend hours writing posts.

(Especially when your family waits for you to be fully present.)

What if content wasn’t a struggle?

Instead of:

❌ Brainstorming for hours.
❌ Worrying about what to post next.
❌ Losing time meant for your clients (or your family).

You could:

✅ Have content that builds your authority.
✅ Show up consistently (without the stress).
✅ Save 8+ hours a week for what matters most.

What does this mean for you?

- More time for family.
- More time for your hobbies.
- More time to grow your business (without burnout).

How we make it happen:

1. Kickoff call → We map out your brand & audience.

2. Content Hub → A Google Drive with your plan & calendar.

3. Content Creation → I write it. You review it.

4. Delivery & Scheduling → You post it, or I do it for you.

5. You focus on what matters → Your clients, your network, your life.

--

TL;DR

You Coach your clients. Grow your network. Enjoy your life.

I take care of the content.

--

📩 Want to free up your time for what matters most?

DM me “SAVE”, and let’s take content off your plate.

Taplio

Sergio Stanga's Linkedin Analytics

Sergio Stanga

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