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Experience Director (Senior Manager) specialising in User Research supporting clients on different types of projects by building, casting and nurturing experience design and research talent in order to help the team deliver human driven insights and decisions. I am always trying to expand my knowledge of what user experience is and how to be the voice for users. Today, I continue to build on previous successes as a facilitator in helping mixed discipline teams put user needs first. Design Research and Insights craft lead part of Accenture Songs Design and Digital Products capability. 1st Class honours degree in Web and Multimedia Design. Winner of two awards at the 2011 Expo Tees awards: Web Design and Development: Social Networking Award & The Computer Science and Networking Award Awarded by the British Computer Society Focusing on areas such as; User Research, User Experience Design, Ethnographic research, Workshop facilitation, User testing, Usability testing Concept testing
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