Upwork

- Led strategic initiatives to strengthen Upwork's competitive position in the tech talent marketplace, focusing on client retention and freelancer engagement.
- Reimagined client-freelancer communication framework by implementing direct messaging capabilities, driving 5% increase in customer spend and $10M growth in Gross Service Value (GSV)
- Architected 0-1 comprehensive talent quality evaluation system, incorporating both AI-powered and human review mechanisms to enhance client confidence and work quality.
- Launched client-centric assessment tools, enabling objective evaluation of deliverables and increasing successful project completion rates.

Principal Product Manager 

Bronco Ventures

Advisor to startups on market research, marketplace dynamics and product pitch strategy.

Product Advisor

Founder Institute

Advisor to startups on all things user experience and growth related.

Startup advisor | Pitch review and go to market plan

PMDojo

Mentor for product managers to move to the next level

Mentor

Berkeley SkyDeck

Berkeley SkyDeck is UC Berkeley’s global hub for entrepreneurship. They support startups founded by UC Berkeley students, alumni, and faculty who are seeking to bring their scientific and technical discoveries to market, and commercialize groundbreaking UC Berkeley research.

Advisor 

Wish

- Developed data-driven retention strategy re-engaging 10% of churned users for $20M incremental revenue.
- Led a team of PMs and engineers in optimizing multi-channel communications (email, push, SMS, WhatsApp), contributing 17% to overall GMV.
- Partnered with AI team to implement personalized messages, optimizing user engagement across communication channels.
- Reduced platform spam by 50% while maintaining growth metrics through strategic communication reforms.

Group Product Manager 

First Round Fast Track

- Mentoring the next generation of VCs and product managers.
- Mentoring startups on growth and funnel conversion.

Mentor 

Zillow

- Responsible for notifications sent to home buyers, renters and homeowners that drives 30% of traffic to the Zillow site
- Worked with the AI recommendation teams to increase relevance and content in the communications sent to users resulting in $15 M in additional revenue
- Tested strategic up-sells in emails by collaborating with marketing, rentals and mortgage resulting in $1M in additional revenue
- Drove the vision and strategy for communications to enable homebuyers & homeowners to engage and convert with Zillow better

Senior Product Manager

eBay

•	Helping buyers navigate the overwhelming set of results surfaced on eBay. 
•	Driving the vision and roadmap for filters on Search page (helping buyers narrow down their search quickly)
•	Drove the dynamic display of information on Search result card using machine learned models.

Senior Product Manager | Search

Worked with cross-functional teams to run user research, build designs, AB test and launch product globally. 
1. Redesigned Offer experience with $8M in additional revenue (launched in US, UK, DE, AU)
2. Introduced a new Add to cart layer with $10 million in additional revenue (in US)
3. Revamped and redesigned bulk pricing making $70 million in additional revenue
4. Supported restacking for buying flows (Best Offer, auction, Buy it now) in collaboration with the engineering team

Product Manager |  Core shopping & funnel enhancement

Moxtra

Moxtra is a communication and collaboration startup launched by Webex (Cisco acquired) founders.
- Drove growth by adding 45+ integrations like JIRA, Pivotal Tracker, Stripe, Paypal, etc to attract new users and increase retention. 
- Created the Android app roadmap and drove app improvements that resulted in 20% increase in monthly active users.
- Revamped the developer portal.
- Drove pricing implementation requirements and design.
- Conducted user behavior testing for the mobile app and created a roadmap of features. Published an article on how to do user testing .

Product Manager

I am a product leader with 13+ years of industry experience. I have worked on feature optimizations, products from 0 to 1 and growth in industries like ecommerce, marketplaces, search and more (eBay, Zillow, Wish) . I was an engineer before becoming a PM leader. I use user empathy and structured thinking to bridge the gap between the technical and the product worlds. 

I am also passionate about giving back. I mentor product managers, designers and also advise startups on product and growth strategy.

Taplio

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