Shailesh Shukla's Linkedin Analytics

- A result oriented professional with 18+ years of experience in Credit Operations (Secured & Unsecured Loans), Fraud Management, Customer Service Operations and Business Development. - Adept at credit operations functions entailing credit appraisals, verification of documents and disbursement of loans. - Skilled in building and maintaining healthy business relation with customer, enhancing customer satisfaction matrices by achieving delivery and service quality norms. - Ability to effectively conduct extensive customized market research for various accounts and adept at organizing information, communicating / presenting research findings in a clear and useful manner. - Pivotal in all phases of the research process, including data analysis and reporting, etc. - Possess good interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management.