Dialpad

Creating customer success proactively by owning the relationship with our customers during the proof of concept and into the deployment of Dialpad. I act as project manager to establish and meet milestones, tasks and timelines, and lead online and onsite end user training.

* Coordinate product and site implementation goals with our customers during the initial deployment
* Establish customer goals based on their business strategy and the technical requirements of Dialpad
* Organize and maintain a deployment schedule for multiple customers and multiple sites
* Create written, visual, and video success content for customer training and on-boarding
* Collaborate with sales, product and technical support teams to meet customer goals and provide product feedback.

Sr. Implementation Manager

Through smart engineering, beautiful design, awesome customer support, and high energy sales and marketing teams, Dialpad Communications brings simplicity to the professional phone experience with features that make us most productive, when and where we work best.

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Taplio

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