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Shalini Singh's Linkedin Analytics

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Shalini Singh

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Oversee all OTC operations for the UK regions, including order set-ups, billing, recovery of debt, risk management and efficient cash flow cycle. ● Act as an escalation point for the team on complex queries. ● Assist in creating and maintaining a detailed set of global operating procedures that will be used by all OTC staff, with a detailed enablement program for the global sales team and other key stakeholders ● Provide management with timely and accurate reporting that includes forecasting, performance, trend metrics and actionable management information. ● Instill relevant controls and maintain quality of output in a KPI driven environment to achieve monthly bookings, billing and collections targets. ● Promote and develop excellent working relationships across all internal and external stakeholders, placing the customer at the heart of any decision. ● Experience in measuring and managing performance, supported by sound analysis of information and statistics. ● Strong insight into business analysis and business process redesign with experience of carrying out process reviews through to successful practical roll out.

Check out Shalini Singh's verified LinkedIn stats (last 30 days)

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