Shanila Rattansi's Linkedin Analytics

• 18 years of customer service experience, with 12 dedicated to Domain Management and Online Brand Protection, focused on major organisations, brands, services, and products in every single sector. • Strong executive presence and ability to closely partner with multiple layers of the organization. • Proficient at building strong and positive relationships with colleagues, key clients, management, vendors and end-users. • Strong attention to detail and self-motivated and confident to step up and take ownership of novel tasks/projects. • Proven leadership and people management skills, building, developing, motivating and managing actual and virtual teams. • Proven exceptional communication skills, both written and oral with the ability to communicate/negotiate effectively. • Continually appreciated as a team player for willingness, openness, understanding and flexibility. • Consistently recognized for commitment and hard work, dedication and drive, and the ability to achieve results.