Transaction Network Services

Overall responsibilities for global HR functions at TNS and subsidiaries including Cequint. Hired, trained and mentored HR team across the globe including 27 countries. Established global processes and designed systems to make the HR team easier to do business with.  Business leader first, HR leader second. 
Business Partner to ELT including Chief Network Officer and TSD, CEO.
•Provide leadership and support to managers and employees in the areas of performance counseling, employee retention, policy interpretation and implementation, employee relations and conflict resolution.
•Build and maintain effective collaborative relationships with the management team of assigned client groups.  Developed subject matter expertise in assigned business groups. 
•Development and implementation automated performance management process and system.
•Developed and implemented automated recruiting process and system.
•Assisted in the development of corporate training programs.
•Provide coaching and training to managers 
•Interpret the company’s policies and practices.
•Assisted in the development and enforcement of policies and procedures.  
•Managed leave issues and ensured compliance with applicable federal and state laws.
•Impart interpretation of existing employment laws and their application to employee relations issues.
•Assisted in the development and enforcement of policies and procedures.

Vice President, Global  Human Resources

VERISIGN

Lead HRBP for the Communications Services Group of approximately 2,000 employees. Trained, mentored and grew HRBP team. Partnered with EVP’s across VeriSign on rotational basis to solidify knowledge of all market segments.
•	Provided mentorship to other HR Business Partners
•	Provided leadership and support to managers and employees in the areas of performance counseling, employee retention, policy interpretation and implementation, employee relations and conflict resolution.
•	Built and maintained effective collaborative relationships with the management team of assigned client groups.  Developed subject matter expertise in assigned business groups. 
•	Proactively identified issues and assisted management team with developing and implementing creative solutions before they affected productivity and turnover.  
•	Provided support in the management of recruiting strategies and the recruiting process for a business group. Counseled line managers in final selections, compensation and the recruitment process.
•	Assisted employees in effectively managing their benefits and resolving payroll discrepancies.
•	Assisted in the development and enforcement of policies and procedures.  
•	Managed leave issues and ensured compliance with applicable federal and state laws.

Director, Human Resources Business Partner

Illuminet Inc

Ran recruiting with an average of 40 open technical roles while handling day to day HRBP duties for all technical teams of about 250.
Designed recruiting programs including, EE referral program that won Best Overall Employee Communication from EMEA, designed ATS, streamlined internal processes, innovating how we recruit to find best technical pools. 
Facilitated new employee orientation and other training aligned with client group needs.  
•	Provided mentorship to other HR Business Partners
•	Provided leadership and support to managers and employees in the areas of performance counseling, employee retention, policy interpretation and implementation, employee relations and conflict resolution.
•	Built and maintained effective collaborative relationships with the management team of assigned client groups.  Developed subject matter expertise in assigned business groups. 
•	Proactively identified issues and assisted management team with developing and implementing creative solutions before they affected productivity and turnover.  
•	Provided support in the management of recruiting strategies and the recruiting process for a business group. Counseled line managers in final selections, compensation and the recruitment process.
•	Assisted employees in effectively managing their benefits and resolving payroll discrepancies.
•	Assisted in the development and enforcement of policies and procedures.  
•	Managed leave issues and ensured compliance with applicable federal and state laws.

Human Resources Manager

Olsten Staffing

Grew Olsten from 1 branch office to 3 in 2 years.  Expanding from Frederick to Hagerstown and Winchester, VA.  Directly responsible for P&L, DSO, payroll, customer relationships and sales. Hired all staff and managed operations of three staffing branches including 12 full time recruiters and account managers. 
•	Negotiated customer contracts/rates.
•	Primary point of contact for business relationships with customers.
•	Ensured compliance with applicable federal and state laws.
•	Managed overall budget including collections

Area Operations Manager

Adecco

Direct interface to large corporate clients-EDS, Chevron, Triad, BofA and GM.
Built solid long lasting relationships growing our business significantly.
Interviewed and screened all applicants both technical and non-technical.
•	Sourced all types of candidates to various customers.
•	Built strong relationships with customers.
•	Handled all types of HR issues, including evaluation, discipline, and termination.
•	Ensured compliance with applicable federal and state laws.
•	Administered compensation, benefits and training programs.
•	Assisted in recruitment of technical employees.
•	Revised the compensation program, including performance evaluations and incentive programs.

Technical Recruiter & Staffing Consultant

I have over 20 years of progressive experience in human resources, with a focus on aligning talent strategy with business objectives. As the former VP of Global HR at TNS, a leading provider of network services, I led and mentored HR teams across 27 countries, established global processes and systems, and provided leadership and support to managers and employees in various areas of HR functions.

I have extensive technology and business perspective, and have successfully handled mergers, acquisitions, divestitures, compensation, employee relations, and training. I am also Kolbe and ELI certified, and have a passion for leadership development and performance management. I am a strategic and global HR leader who can innovate, collaborate, and deliver results.

Taplio

Shanna Brown's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Shanna Brown's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Shanna Brown's Linkedin Analytics