MyStore Self Storage Limited

Operations Manager

Manager of a multi-award winning and independent self storage facility in Witney. This is an office based management and administrative role with a high focus on customer service, leadership and business development. 

Responsibilities:
Management 
Leadership
Outstanding Customer Service 
Excellent Phone Manner
Communications
Digital Marketing; Social media & AdWords 
Contracts, Insurance and Sales
Stock control, inventory and ordering
Advertising & Marketing
Website Maintenance
Recruitment & Training
KPI & Budgets
Running Reports and Forecasting

Business Manager

23.5 DEGREES LIMITED

Assisted in opening, recruiting and training 3 sucessful store openings in Witney, Banbury and Weston on the Green. 

Key Responsibilites:
Running a team of 15+ 
Recruiting, Training & Coaching
Retail management 
Customer service 
Star coffee maker 
Stock control, inventory and stock counting
Rota planning
Completing & passing audits
Acheiving KPI's &  adhering to budgets
Cash Management

Store Manager

McDonald's

I gained many skills during my time working for McDonald's. They have an excellent training programme that shot me from Crew Member all the way to Shift Manager in under 1 year.

Key responsibilities:
Running a team of 25+ 
Coaching & Training team
Leadership & Management
Food safety, Health and safety
Completed daily food safety Checks 
Passed Audits & Mystery shops 
Quality, speedy customer service
Complaint management
Cash management up to £12K per day.

Shift Manager

A multi-award winning Operations Manager. Offering over 11 years of experience in management, customer service, sales and growing successful businesses.  

Experienced in digital marketing and accomplished in driving customer and revenue growth.

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Shannon D.

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Taplio

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