Shannon D.'s Linkedin Analytics

About me & key skills: -Loyal, detailed, people person -Proactive and accountable -Brings light heartedness, humour and compassion to the table -Collaboration with cross functional teams -Strong technical aptitude with the ability and willingness to learn and become SME -Process Management & documentation -Relationship building and negotiation across all levels of the organization -Project Management My Passions: -my kid, family and friends -gardening of the flower kind 🌷 -Client advocacy and translating client needs to various stakeholders (Technology, Product, Operations, Data Sci) -Customer Experience -Supporting strategic and tactical operational and product design and implementations -Focus on end to end quality and user experience -Problem solving and designing solutions to address client challenges -Any Data (POS, eCommerce, Loyalty, Surveys) that leads to insights and action Technical Stuff: -proficiency with Microsoft Office Suite, Google Suite, BI MicroStrategy, SQL databanks, SSO, Cognos, and Data Extracts -Expertise with Nielsen proprietary software and digital tools: Workstation Plus, Answers Desktop, Connect Express, Adhoc Web, Answers portal, and INFACT -applied knowledge of Software Development Life Cycle -working knowledge of Salesforce, Access, Machine Learning, Smartsheet, and more.