Amazon

Responsible for creating & implementing Central Operations Strategy for a new business called Amazon Today in the Rapid & Rural Logistics (R2L) previously, Global Specialty Fulfillment (GSF) organization. 

Amazon Today provides reliable same-day delivery at scale to enterprise retail partners via our Amazon Flex Driver delivery partners while also offering in-store pickup.

• Responsible for creating & executing Central Operations strategy for the startup from idea to 1,500 stores phase in 350 US cities
• Integrated 27 essential processes ranging from Under-The-Roof to On-The-Road operations, Return-To-Station, & Order Cancellations
• Launched 4 exception tech products to catch & course-correct live operational defects resulting into $3.2 million dollars in savings
• Created & launched Large-Scale-Events strategy for planned, unplanned, city, weather, & tech events to protect customer experience
• Wrote & presented an amazon style 6 pager centralization strategy document to scale up the business from idea to 500 stores in 1st year
• Exceeded S-team goal of launching 500 stores in first year by launching 588 stores in 350 US cities
• Pioneered next-day reattempt process for orders not picked up on the same day contributing $0.9 million in revenue
• Built & delivered internal operations dashboard through BI teams by drafting internal customer requirements & wireframes
• Created success metrics for Central Operations team to enable data-driven continuous improvements through Weekly Business Reviews
• Launched a monthly labor forecast mechanism to enable data-supported hiring on Central Operations team
• Developed an Asana board & intake mechanism for partner teams to submit operational excellence requests
• Created a weekly flash mechanism for proactive stakeholder management & communication on green, yellow, & red status of all initiatives

Program Manager II at Amazon Today | Central Operations & Strategy

arturo.ai

Arturo is an AI property analytics company that helps Insurance Carriers improve the accuracy and speed of decision making across claims, underwriting, pricing, and renewals.

- Manage critical configured API integration Program into partner’s ecosystem 
- Responsible for Quality, Cost, Delivery, Morale KPIs for strategic initiatives & business operations 
- Streamlining value added processes to remove wastes enabling faster delivery & improved customer satisfaction 
- Writing Amazon style six pager for strategic business initiatives with detailed financial projections & ROI calculations 
- Working with C-level leadership to perform due diligence on strategic initiatives for resources planning 
- Creating detailed market analysis to support Go-To-Market teams with their efforts
- Executing special & continuous improvement projects as per business needs
- Responsible for managing company wide OKR (Objective and Key Results) initiative
- Partnering with Engineering, Sales, Marketing & Customer Success to drive customer deliverables

Senior Director of Program Management

Schaeffler

• Responsible for rolling out Operations Digitalization Program under Schaeffler’s ‘Industry 4.0 & Digitalization' strategy
• Leading the Digitalization team for implementing following advanced engineering topics:
- Collaborative Robots (Cobots)
- Artificial Intelligence Vision Systems (AI)
- Condition Monitoring Systems (CMS)
- Automatic Guided Vehicles (AGVs)
- Web-based Operations Support Softwares
- Virtual Reality Glasses for Remote Support
- Paperless Production Package 
• Impacting plant’s KPIs such as Labor Productivity, Value Added per Attendance Hour, Cost of Quality, Direct & Indirect Process Costs
• Creating platforms for IoT & data analytics for operational efficiency improvements 
• Running experiments for autonomous production concepts with lean startup mindset
• Implementing digital work instructions & setup manuals for targeting quick learning outcomes

Digitalization Program Lead

• Leading and facilitating continuous improvement workshops: value stream mapping, voice of customer, roadmap, KPI definition and realignment across all levels within plant, lean coaching, SMED, TPM, MTM, 5S
• Driving 'Operational Excellence' initiatives such as kitting operation, supermarkets, e-kanban, and line back filling 
• Designing Schaeffler production program using integrated planning principles such as lot size calculations, EPEI, changeover wheel, SAP trains, MTA, demand capacity checks, and e-kanban
• Designing and deploying material handling system for a new one way clutch production segment
• Standardizing internal logistics for forklift free operation & optimized material handling 
• Coaching team leaders for systematic problem solving using PDCA
• Rolling out shop floor management, office floor management, and bottleneck management tools across the campus  
• Optimizing tugger route & digitizing Value Stream Maps using Tecnomatix Plant Simulation software
• Conducting trainings: Problem Solving Sciences, SMED, VSM, Integrated Planning, 5S, TPM, SFM
• Developing multipliers for lean management topics

Lean Manufacturing Engineer / MOVE Specialist 

Texas Tech University

• Lead as a representative for graduate & international students to the Texas Tech Administration
• Implement and oversee programs and services offered to the students by Texas Tech University
• Pioneer the facilitation of ride sharing, bike sharing, and electric vehicle charging station at Texas Tech University

Vice President for Graduate Affairs at Student Government Association

Student Assistant

Project: Productivity Improvement of Manual Assembly Line by Method Time Measurement (MTM)

•	Improved productivity by 24.77 %  with 1 manpower reduction by Method Time Measurement study on Overrunning Alternator Pulley manual assembly line
•	Reduced cycle time by 19.87% by micro-motion study
•	Proposed improvements and simulated those by cardboard engineering with 1:1 scale
•	Developed Method room for advanced ergonomics simulation of production line 
•	Designed line layout by using  AUTOCAD & presented 3d simulation to the upper management

Industrial Engineering Co-op

Schaeffler Group (INA Bearings India Pvt. Ltd.)

Project: Manufacturing Process Optimization for Center-less Grinding Operation

•	Worked on optimization of the centerless grinding process from two passes into a single pass on the outer ring of Water Pump Bearing on Cincinnati Centerless grinding machine by following DMAIC approach. 
•	Conducted a trial on 1000 sample parts with changed specifications followed by detailed quality analysis so as to check the validity of single pass outer diameter grinding
•	Performed detailed quality and process capability study
•	Proposed improved capacity utilization plan

Completed Certified ‘Move - Lean Manufacturing Training’
This included classroom and practical training of following topics:
•	Lean Manufacturing and Basics
•	Waste Identification and 5S
•	Pull and Flow Takt Principle
•	Zero Defect Principle and Error Free Process
•	VSM, TPM
•	Tugger Route and Milk Run Concept

Process Improvement Intern

Jagdeesh Irons and Steels Pvt. Ltd.

• Used quality control tools to check the quality of products within specified limits
• Programmed CNC and VMC machine tools by using G codes and M codes
• Standardized workspace & implemented 5S
• Identified & implemented KAIZEN – continuous improvement projects

Mechanical Engineering Intern

Recently moved from Austin, Texas to Toronto, Ontario! 

Author of “The Titan in Making” a self-help book for young professionals to develop entrepreneurial thinking | Releasing soon on March 1, 2024. 

Prior achievements: 
- Built and scaled Central Operations Strategy for Amazon Today 
- Managed cross-functional programs as a PMO at Arturo.AI from Series A to Series B stage 
- Launched 3 3-year Factory Digitalization program with a $3.2MM budget at Schaeffler Group USA Inc. 
- Led cross-functional lean transformation projects at Schaeffler Group USA Inc

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