CashKaro.com

I am at the forefront of building and scaling the analytics infrastructure for the company, with razor sharp focus on driving business impact, exploring new revenue models, establishing governance, and spearheading automation initiatives.

Director - Analytics

Shoppers Stop

Designing, build and deploy enterprise-wide data lake solution – Jarvis (a headless BI tool) in 
conjunction with Data Engineers, Data Scientists and Dev-ops team including KPI 
understanding, dashboard wireframes and widgets,

Helping the organizations to uncover & maximize the value of Data science & ML solutions in revenue generation, profit maximization/cost reduction,

Coordinating with business stakeholders to understand the requirement and then identifying data sources – SAP, Hybris, Google Analytics, Spandhan to integrate in Jarvis (cloud-based analytics solution) along with ETL team – Developed 500+ KPIs and 25+ dashboards for business,

Providing strong analytical insights, tracking and reporting the critical metrics to the leadership team & promoters

Deputy General Manager - Analytics

Senior Manager Analytics

Amazon

Providing text analytics solution through NLP and develop the predictive model into deployable solution, 

Design, create and automate reports and dashboards to track key business metrics across all product line,

Analyze and mine both structured and unstructured data to drive member-centric insights and illustrating key business trends and drivers through effective data interpretation, including creation of management dashboards that ensure accurate and robust reporting across key business/project metrics,

Created Data integration strategy for Amazon seller product – Local Shop across pan India,

Managing external & internal stakeholders along with channel P&L to influence & increase 3P seller business on Amazon,

Created BI system to analyze sellers GMS with impact on input levers at a partner cohort level and created Partner Confidence Index

Analytics Manager

Future Group India

Customer Analytics & E-commerce ~

Customer Insights and Analytics : 

Develop segmented customer value models to support cost-effective acquisitions and retention, increase loyalty, and identify cross-shopping opportunities,
Handling customer Life cycle management,
Identifying customer trends,interpreting data to support decision making, & creating relevant dashboards,
Managing CRM system ~ planning and tracking for key festive/cross-sell/winback/prospect campaign,
Technology Implementation - Solution implementation to streamline Marketing Operations with Manthan Analytics,
Enhancing the customer lifecycle and value model to help identify opportunities and solutions for the online properties to increase the value of FRL customers shopping offline
BI & Business Planning for offline stores, 



E- Commerce :

Managing P&L of online business, including entire operations i.e. Catalog, Content, Traffic generation, Order Management & Service delivery and product roadmap,
Marketing Automation & Journey creation,
Implementing omni channel strategy for fbbonline,
KRA includes ~ Sales, Returns, & NPS,
Campaign Management,
Vendor management

Manager - Online & Customer Analytics

Deputy Manager- Online & Customer Analytics 

Little Internet Private Limited

About the Company:
Little is a hyper local app(website)  for deals in the burgeoning Online to Offline space (O2O). Little is building the largest O2O supply side infrastructure, and already offers deals from over 10000+ merchants. The company is backed by marquee investors like SAIF Partners, Tiger Global and Paytm among others. 

Job Responsibility includes -

•Managing a team of 17 people and successfully running city of Mumbai.
•Formulating and implementing business strategies,aligned with the company vision, for diverse categories of merchants & channel partners.
•Managing Marketing functions like product planning & road maps, consultation and business development as well as handling the pre analysis data and post analysis of product launch.
•Managing national & local hospitalities/chains ;  providing consultancy to clients on how to increase business and visibility  ,both online and offline, with the help of  market trends and competition analysis – 2500+ Merchants with monthly business of 10 Million
•Recommending solutions to increase revenue and maximize operational efficiency, quality, and compliance; as well as handling the pre analysis data and post analysis data of product/campaign launch.
•Analyzing consumer report for Western region- complaints,feedback,ratings- 43% NPS(highest across all cities in Little)
•Working on multiple dashboards with daily scheduled updates using Advanced Excel and Power Bi
•Delivering critical ad-hoc analyses through analytical tools/techniques
•  MIS Reporting using MS Excel/Google Spreadsheets and Power Bi

Manager:Strategy & Sales

Growth Hacker- Business Development

Responsibilities included functional testing, facilitating client and onsite team, handling SQL database, approving and managing status report for client.	
Key Responsibilities:
•	Responsible for Requirement analysis, designing, execution and documentation of Test Plans for 2 minor releases.
•	Communicated with clients to map business requirements and develop business relationships cordially.
•	Managed weekly status reports to ensure clients consistently received timely and complete information. 
•	Conducted review meetings with business analysts and development team.    
Key Assignments/ Initiatives:
•	Maintained constant follow-up on client feedback which decreased rework effort .
•	Achieved cost reduction  by proactively overhauling the on boarding process and preparation of knowledge transfer documents for new resources.
•	Prepared estimates for test effort, work plans based on the project time lines and designed  test cases for 2 releases in order to perform testing by team.
•	Performed Acceptance Testing and Alpha Testing which Reduced bugs in 3rd and 4th release  as compared to 2nd release.

Assistant System Engineer

Analytics | Data Storyteller |Startup | Omni | Business Strategy | Retail

Creative, result driven analytics leader with 10+years of experience in  e-commerce & retail domain, project management, product implementation, vendor & people management,

Built Data Science & analytics teams from ground up and established adoption of data-driven decision making across functions,

Working on a wide range of analytical problems across retail domain – Customer Analytics , Fraud Analytics, Product Analytics Merchandise planning, Supply Chain, Store operations, e-commerce.

Collaborating with Business Teams to scope requirements and driving projects across analytical spectrum,

Managed P&L of online business along with business strategy planning for offline & online stores.

Technology Experiences: 

Python, Cloud based Data science solutions (Azure & AWS), SPSS, Redshift, SQL, Power BI, Advanced Excel, ML Ops, Various Databases, Big data & Spark, Jupyter, Kubernetes

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