Sharmistha Chatterjee's Linkedin Analytics

I am a Client Relations Specialist at Vensure Employer Solutions, a SaaS-based organization that delivers success for clients and strong working relationships with senior level management. I have over two years of experience in billing and order processes, client relationship and escalation management, and service quality and customer satisfaction improvement. I am proficient in CRM, Office 365, and Microsoft PowerPoint, and have demonstrated problem-solving and communication skills. I am also pursuing executive MBA degree from Liverpool John Moores University (Leadership & Strategy) and have recently been through to General MBA from the Institute of Management Technology, Ghaziabad with a focus on Operations and Supply Chain. I have a passion for learning new skills and applying them to real-world challenges. I have a strong academic background in English language and literature, with a master's and a bachelor's degree from Utkal University. I am eager to explore the length and breadth of the SaaS domain and contribute to its growth and innovation.