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Founder and CEO with over 15 years of experience in UX strategy and User Research. Extensive experience in planning and conducting a wide range of usability/UX research techniques and developing unique research plans specific to project objectives, client needs, and user goals. Develop innovative, practical, and actionable user interface recommendation based on usability testing results. Combining field expertise and industry insights to develop useful and usable web interfaces that drive ROI as part of a User-Centered Design process. Worked with major brands such as Adobe, Blue Shield, Chevron, Dell, Epson Hilton, Honda, Lego, Mazda, Mitsubishi, Symantec, Voya, Yahoo! and others Areas of Expertise: Usability Research Techniques: Qualitative & Quantitative Usability Research, In-person & Remote Testing, Moderated & Online (Unmoderated) Testing, Desktop/Tablet/Mobile Testing, Heuristic Evaluations, Card Sorting, Online Surveys User Experience Design: Information Architecture, User-Centered Design, Interaction / User Interface Design , Wireframes & Prototypes, Site Maps, Persona, Functional Specifications, Requirements Gathering , Desktop/Tablet/Mobile Design , Responsive Design Industry Experience: Automotive, Ecommerce, Energy Supplier, Entertainment, Financial Institutions, Insurance & Healthcare, Retails & CPG, Tech & Telecom, Travel & Hospitality
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