McGraw Hill Canada

Customer Success Manager

Canadian Linen / Quebec Linge

Account Executive

Corporate Finance Institute® (CFI)

Join the  1MM+ individuals at top universities, investment banks, accounting firms and operating companies around the world that have studied at Corporate Finance Institute.

Senior Enterprise Account Executive

3P Learning

*Awarded Top Sales Pea-Former Canada for FY19 in recognition of my outstanding performance, tenacity and creativity.
*Partnered with educators to leverage data to evaluate program success, identify areas for targeted intervention and drive increased engagement with our products. 
*Improved retention rate across territory. 
*Worked collaboratively with internal teams to find new and innovative ways to support our customers.

Key Account Manager

*	Analyzed financial information and structured credits with the appropriate reporting requirements and covenants to reduce Bank risk.
*	Monitored financial reporting to ensure covenants were in compliance as per credit approval. 
*	Ensured credits renewed within a timely manner to keep expiries within policy while ensuring no credits went over 90 days.
*	Contributed to Bank’s overall financial goals through opportunity spotting during the review process for cross product referrals. 
*	Effectively monitored and mitigated the risk on a $50 million dollar loan portfolio while ensuring no loan losses.

Analyst II

HSBC

*Responsible for growing the portfolio while minimizing risk.
*Helping Canadian Small and Medium Enterprises utilize HSBC's coverage of 90% of the world's trade routes, providing for local knowledge and increased revenues by expanding outside of Canada's borders.

Account Manager

* Responsible for activities regarding sales, marketing, customer acquisition, customer relation management, & maximizing revenue. 
* Worked with various companies in various industries and ensured client expectations were met by staying current within the various industries in order to be able to anticipate client needs.
* Enhanced the customer experience to ensure 10 out of 10 from client’s customer satisfaction surveys.

Commercial Account Manager

College of the North Atlantic - Qatar

*Developed curriculum and materials for a variety of  classes.
*Delivered various classes related to all banking aspects.
*Evaluated and monitored students' progress.
*Kept abreast of current and emerging trends to ensure relevant instruction.
*Attended professional development training whenever available.

Banking Instructor

Scotiabank

*Retention and growth of portfolio through understanding  and identification of business opportunities within the complex needs of small business owners.
*Manage assigned credit portfolio at acceptable level of risk within Bank guidelines.
*Contribute to Bank's overall financial and non-financial  objectives by negotiating aggressive yet achievable goals.
*Exceed annual sales goals (2 years running) by offering unique solutions combined with the cross sell of Scotia products and services tailored to each individual client.

Professional & Business Account Manager

My mission is to build long-lasting and trusting relationships with my clients, deliver top-notch customer service, and focus on win-win solutions. I have been recognized for my outstanding performance, tenacity, and creativity, as well as for my ability to ask great sales questions, onboard new clients effectively, and conduct insightful business reviews. I am always eager to learn new skills, embrace feedback, and collaborate with my team and colleagues.

It's National Library week!!

I grew up in the library
I remember watching movies there 
And attending all kinds of youth activities 

Which is probably why my kids and I still frequent the library 🤷‍♀️

And are always reading 📚 

I always have multiple books on the go

And a couple of friends who like to come and frequent my bookshelves to see what they might like to borrow from the library of Shauna 

The Calgary Library allows you to place holds on books and choose your pick up location!
They also provide you with $5 of free printing each and every month!
And I saw today that they are building a forever home for CFD's decommissioned Engine 23!
How can it get better than that?

When was the last time you went to the library?

#library #readtogrow #personalgrowth

Shauna McEachern

Occasionally, my craft kits work as intended 

Or in this case, it was a late Easter Paint your Chocolate Bunny 

#mywhy

My work is being put to use again 

Let's see if I can help my youngest understand fractions, decimals and percentage 💯

#mathteacher #homework #parenting

Taplio

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