Ubisoft

Currently I am working as a Community Manager on:
-	Star Wars Outlaws
-	Avatar Frontiers of Pandora

My job entails the following:
- Content Creation across Adobe Premier and PhotoShop for all media platforms.
- Discord engagement and moderation, helping to establish community leaders.
- Build and Develop relationships with players through new and old programs (eg, Insider Program).
- Reporting on Community Sentiment & Feedback.
- Highlighting weak signals picked up in the community to address to production.
- Researching industry related topics and competitiors. 
- Reacting, engaging & replying to the community via Sprinklr process, Reddit & Discord.
- Providing training when and if needed within the team.
- Writing and editing articles for publication.

Previous brands I have worked with:
- Just Dance
- Riders Republic
- Skull and Bones

Community Manager

Community Representative for The Division 2 and Ghost Recon Breakpoint.
- Article writing
- Social Media updates via Twitter/ Facebook and Instagram
- Moderator for the Forums/ Reddit/ Twitch/ Discord
Helped with the launch of the following titles:
- Watchdogs Legion
- Assasins Creed Valhalla
- Immortals Fenyx RIsing.

Community Representative

Ubisoft Reflections

- The Division 2
- Coney Island DLC
- Warlords of New York DLC

Quality Control

Coatsink

Lead Quality Assurance

Guerrilla Games

Developer Quality Assurance Tester ( Secondmant )

PlayStation Europe

- Hardware Rivals
- Muppet Movie Adventures
- Superstardust Ultra PSVR
- The heist, the deep, the luge PSVR

Functional Quality Assurance

Sumo Digital Ltd

- Little Big Planet 3
- Back to the future DLC

Developer Quality Assurance Tester

A Community Manager at Ubisoft with an extensive background in Quality Assurance.

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Shauna Jones's Linkedin Analytics

Shauna Jones

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Shauna Jones

Want to drive more opportunities from LinkedIn?

Shauna Jones's Linkedin Analytics