Nike

- Scaled NA@R to Korea coordinating testing efforts working with the Program team on timelines, and documented issues 
- Led technical investigation of NA@R for Geo Partners, building key partnerships across Nike’s Matrix to quickly address consumer pain points
- Reduced Nike App crash rates with successful A/B tests, allowing developers time to craft a permanent fix
- Prioritized bugs, refined stories, and provided technical expertise building strong partnerships with engineering
- Worked with business partners to update the NA@R store employee documentation highlighting necessary changes for new and updated experiences

Product Manager┃Nike App @ Retail (NA@R)

- Presented feature enhancements to Senior Director leaders across Product, Program, business, and Engineering bringing Stores Marketing design requests to meet the demands of Nike’s global consumers
- Led early-stage Nike.Com Korea project, resolving critical roadblocks with business stakeholders and other cross functional teams

Product Manager┃Nike App & Nike.com Store Search

- Original team member that brought NIKE App @ Retail from MVP to world wide deployment to Nike Stores.
- Saved thousands of dollars and man hours by building an iOS GPS mocking app to test NA@R features such as reserve, find your favorites in store as well as in store search.
- Developed and delivered NA@R  training materials of workflows between Nike App and store associate tools, resulting in increased consumer engagement with Nike App and NA@R.
- Consumers using the NIKE App at Retail average 40% higher sales than those that don't.
- Actively groomed and prioritized backlog helping Product Management  in release planning.
- Helped bridge the gap between Nike App and Nike store associates’ tools bringing Product, Engineering, QA and design together launching online offline (O2O)  features like Buy Online Pickup In Store.
- Technical/Product liaison bringing  NA@R to China by creating testing environments, removing roadblocks, and successfully launching features to WeChat and Tmall.

Senior Software Quality Engineer - Nike App @ Retail, Shop Home, Favorites & Store Search

- Chaired kick off meetings with business partners for the Growing Women in Tech AWS program
- Secured executive sponsor, funding, speakers and participants for the program
- Created pre and post program surveys to measure program impact on cohort
- Spearheading Nike TechOps’ Metamorphosis podcast highlighting the leadership program and participants

Project Manager | Growing Women in Tech with Nike Women of Digital & Friends

- Worked on Nike's version of Adobe Experience Manager which spanned experiences from mobile, web and retail stores
- Reviewed pull requests, documented, packaged code for release candidates, and pushed releases to production
- Cut deployment time by 75% gaining the trust of partners through streamlining the  release process

Software Release Engineer

QA Engineer for Nike's Mobile iOS and Android Applications: 
NTC (Nike Training Club), Nike SB (Skate Boarding), Nike Football Club, Nike Tech Pack, Nike Golf 360,
Nike retail, marketing and events apps such as the run analysis tool, the hypervenom release and Nike Women's Marathon.

- Guided agency/business partners in agile scrum ceremonies so work meets consumer and business needs.
- Reduced human effort by slashing Nike Brand UAT suites by 66% with no negative consumer impact.
- Released quality driven launch of Nike SB & TechPack to 4-star ratings within 1st month of joining Nike.

Senior Software Quality Engineer - Brand Digital

PMDojo | Grow your product mindset

* Collaborate with a cross-functional team to launch a product from ideation to launch.
* Work with a team of engineers, designers, and product managers to build a product that solves a customer problem.
* Identify the problem statement and refine it with the team.
* Understand the target user groups and their pain points through user interviews.
* Validate assumptions and gather data through market surveys.
* Build a prototype and MVP.

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