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Shelley-Rose M.

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I currently serve in a hybrid Business Analysis & Project Execution role within the Data Technology organization of JPMorgan Chase & Co., one of the world’s leading financial institutions, serving clients in over 100 countries worldwide. In my current role, I work closely alongside Application Developers to ensure Disaster Recovery, Sustained Resiliency, and High Availability testing is completed to ensure business, application, and other services can recover to production-level operations, validate that Resiliency Strategies are current, and verify their ability to continue operations in alternate locations within specified parameters. Whether we’re partnering with small businesses, corporations, or governments around the world, we use a collaborative approach to identify globally pressing issues and propose solutions that help strengthen the security and safety of both our clients and communities. I’ve also served as a Scrum Master – leveraging both Scrum and Kanban frameworks – and have employed the use of analytics to drive organizational compliance and change. More recently, I've also contributed to the improvement of products and services provided to clients by way of an organizational technology initiative involving the build of new strategic Data Centers, which will be used to exchange files with clients. The objective of this initiative is to accelerate modernization efforts, allowing us to satisfy the needs of our clients and communities more effectively. Thriving in an agile environment and innovation requires teams to be able to self-organize from the bottom up, which is why I believe firmly in fostering a collaborative culture that allows us to focus on business results, teamwork and leadership, and client and stakeholder relationships, enabling us to facilitate a common strategic vision. My experience also includes global business, public policy, and government affairs. As a linguist, I am also multilingual and certified as a Medical Interpreter through the American Translators Association, having completed my training through Seattle Children’s Hospital. Thus, I am well-versed in numerous therapeutic areas, medical terminology, and compliance of laws and regulations, and am adept at facilitating understanding of evidence-based medical terminology for patients and healthcare providers. Personally, I am passionate about mentorship, cross-cultural collaboration, and fostering a culture where integrity, innovation, and teamwork are encouraged and supported daily.

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