Shelmith K.'s Linkedin Analytics

I help busy entrepreneurs, coaches, and small business owners stay organized, productive, and stress-free by taking their admin work off their plate. With over 8 years of hands-on experience in virtual assistance, I specialize in: ✅ Customer Service Social media handling - Email / Live chat support Social media handling Zendesk Call /SMS Support ✅ Website Support Tech-savvy skills for design/layout, page builds, plugins, and backend theme tweaking. WordPress (using page builder DiVi, Elementor), all in one website platforms - Wix, Weebly, SquareSpace). Setup of website client booking/scheduling systems (Calendly, CRM native schedulers, HubSpot Sales) ✅ Workflow, systems, and process improvement Project and Task management (Trello, Slack, Monday.com) Online forms to make your business run smoother. (Paperform, Machform, Typeform, Google forms) Digital asset organization and management. (Dropbox, Google suite, Trello, Evernote) Productivity Tools - Zoom, Evernote, Slack, Skype, apple/Google/Microsoft tools for word processing, spreadsheets, and presentations. ✅ E-commerce eBay, Alibaba, Amazon management Shopify (order fulfillment, Email handling, refunds processing) CommerceHub (Processing QVC orders/Creating Purchase Orders, Invoice and Sales Orders on QuickBooks) ✅ Marketing Pinterest Marketing - set up and support. Email marketing setup and implementation. (Active Campaign, ConverKit, Mailchimp) Facebook Messenger Chatbot Marketing. Digital collateral design and layout for website, marketing and social media. (Canva) I work with clients across different time zones, delivering efficient and reliable support with confidentiality and precision. Whether you're drowning in emails or need a dependable right-hand to manage your day-to-day tasks, I’m here to lighten your workload — so you can focus on growing your business. Let’s connect if you're ready to get time back in your day! Reach me at: skylinefreelancing.com | WhatsApp: +254739317633