Sheri Robertson's Linkedin Analytics

Licensed REALTOR in the state of Georgia. Representing buyers and sellers of residential properties. Allow me to use my experience and expertise to help you find your next home or sell your current one. I'm backed by the second most successful Keller Williams brokerage in the southeast region. With lenders and attorneys at our fingertips, let us help you get the job done. Previous experience as the Sr. Helpdesk Analyst/Team Lead and Trainer with a demonstrated history of working in the legal, engineering and automotive industries. Strong information technology professional skilled in Knowledge Engineering, Technical Support, Training, Document Management, Documentation, and Public Speaking. Administrator and developer of the Cherwell Management System. Part of the original implementation and design team responsible for the layout and build of the new ticketing system. After implementation, I continued developing and building the system including the Problem Management and Knowledge Management modules. As the in-house developer, it eliminated the need to hire outside staff to maintain the daily operations of the system. Created custom reporting and data gathering via multiple dashboards reducing the need for paper reports. Management and team were able to pull data as needed. The two things that bring me joy in the workplace are helping/teaching computer "stuff"; and figuring out the nuances of an application. I like to know what it can do and see if I can make it do something no one thinks it can! Give me a challenge, I'm up for it! Currently, licensed REALTOR® in the state of Georgia.