Zions Bancorporation

Provide leadership and support to teams across the organization by improving their ability to identify, track, manage and report on their IT software and application deployments.

Software Asset Manager

The Church of Jesus Christ of Latter-day Saints

Drives project activity in the IT Asset Management team, including collaborating and coordinating software license renewal, financial reconciliation and software contract review for technology projects. 
•	Drives the development and execution of project plan by working with project team to define, sequence, and estimate duration of activities and determine schedules to meet the team’s objectives.
•	Plans communication, distributes information as necessary, and provides status reporting on the strategic plan for the team.
•	Consult, present and develop ideas and implement Asset Management service strategies on roles, tasks and processes to drive Asset Management effectiveness and ensure inventory accuracy. 
•	Strong organizational and productivity skills to seamlessly manage multiple complex projects and engagements simultaneously.
•	Experienced facilitator and instructor, capable of producing quality presentations to document Asset Management processes to our business partners.
•	Develop and implement data validation measures to assure quality and consistency of work product to meet strategic goals.
•	Lead meetings with vendors and internal representatives to quantify software license renewals and meet budget requirements.
•	Reconcile technology’s financial ledger account and ensure costs are allocated to the correct business partners internal accounts.

Project Manager / Software License Manager / Consultant

IBM Global Business Services

Successfully lead the initiation, planning, execution and implementation phases of several projects and facilitate the definition of project scope, deliverables and goals.
•	10+ years of experience in leading IT projects, project resources and monitoring the progress to meet scheduled target dates and project goals.
•	Proven track record in managing small, medium and complex projects for different business environments by implementing best practice business models, processes and monitoring costs.
•	Successfully complete projects on time using available tools to provide process documentation, define scope management, provide risk assessment, track financial costs and schedule resources.
•	Experience in solution identification and assessment, resolved conflict with large international client’s regional operating sites by facilitating calls with global operating centers and gaining agreement and approval to implement standard global process and project standards, which retained client’s services with IBM.
•	Effective leader using interpersonal and communication skills during the implementation of a new subject matter expert team and trained new staff members on process work, reducing project completion cycle time as additional staff supported global clients.
•	Successful relationship management experience in building trust with clients, vendors and team members as I handle escalated project and process issue resolution for our clients.
•	Provide effective communication to different audiences, such as Technical and business by selecting the best format for the audience (for example, PowerPoint for executive teams and Excel project task lists with project team members).

Project And Process Manager

American Express

Developed and managed an IT Order Management team that supported 6 campus locations of approximately 20K employees. 
•	Placed orders for end-user equipment, server equipment and software. 
•	Facilitated end-user lease management program for US and ensured positive return on investment.
•	Implemented process improvements that reduced order fulfillment cycle time by 20%.

IT Order Management Team Leader

Multifaceted technical career with a 20-year track record of project management, business process, and technical asset management success.  Highly motivated results driven leader with experience managing project implementations, supervising team dynamics and providing direction / coaching to team members. Exceptional customer service and consulting skills leveraged to achieve timely resolution of conflicts or issues.

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