Essnova Solutions, Inc.

Serves as Administrative Coordinator for Management & Strategy Department at USDA-NRCS Auburn, Alabama fostering a secure, responsive, results driven environment.

Serves as an Information System Security Point of Contact (ISSPOC) using granted access to provide knowledge of standard operating procedures and efficacy on processes for federal and non- federal employees.

Intermediate knowledge of databases to include: Active Directory, Remedy People Records, CEC Digital Workplace and Service Now platforms to create tickets and verify approved privileges for sensitive data. 

Serves as Point of Contact for FPAC Fleet Support for NRCS 150 vehicles; navigating the Vehicle Management Tool (VMT), conducting research, evaluating information, to ensure regulations and standard operation procedures are maintained.

Administrative Coordinator

National Youth Advocate Program (NYAP)

Designated to secure and enforce strict compliance with the contracts, policies, and procedures of the organization

Trained and developed staff on quality assurance, data collection processes, licensing, and accreditation standards to meet the five-year South Carolina Social Service contract criteria

Coordinated productively within the quality assurance staff meetings with the individual representative to ensure ethical practices for engagement

Collaborated with team to streamline data and reports through Survey Monkey Platform tracking systems

Continuous Quality Improvement Specialist

Department of Human Resources

Cultivated action plans for critical caseloads in child protective services 

Facilitated smooth transitions as a liaison between agency initial intake and field staff through researching of agency involvement

Scheduled weekly meetings to track and review case progression and areas for improvement

Generated reports for monthly program meet ups for initiatives of program operation in strategic planning

Intake and Benefits Analyst/Social Worker

Norton Norris Inc

Consistently displayed strategic and tactical oversight for the evaluation and retention of adequate college recruitment programs/initiatives

Devised assessment surveys to generate reports for program analysis, and tested ethical practices of college staff to retain student participation

Ensure compliance to training needs, standard operating procedures, processes and other regulatory measures

Secured and enforced strict compliance with the overall contracts, policies, and procedures of the
organization

Quality Specialist (Independent Contractor)

Aletheia House

Worked with Clinical Team Manager to conduct screening; administer assessment questionnaire and assign GAF score. Complete and maintain confidentiality of clients and written documentation to include progress notes and initial bio psycho-social assessments. Evaluate clients dependency or abuse of substances. Co-facilitate groups, file maintenance, and updating client database.

Internship

Gumptious Pivoter- Aspiring cybersecurity professional with transferrable skills- strong work ethic, knowledge of standard operating procedures, document control, and compliance regulations in fast paced results driven-environments. Well-versed in administrative processes, identifying and analyzing administrative programs and efficacy of reporting systems. Intrigued with the field of Governance Risk and Compliance. Studying for Comp TIA's Security+ Certification Exam, GRC Master Class Student-Gerald Auger

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