Shireen Rizvi's Linkedin Analytics

I am a passionate and proficient Account Manager at SMS-Magic, a leading provider of conversational messaging solutions for businesses. In this role, I oversee 700 accounts across North America, surpassing targets and delivering exceptional customer service. I demonstrate my expertise in sales, negotiation, relationship building, and client retention by conducting product demonstrations, resolving queries, and ensuring customer satisfaction. I leverage various CRM platforms, such as Salesforce, Zoho CRM, Zoho Books, and Ops Portal, to streamline operations, monitor account health, and generate billing estimates and invoices. I also have skills in AI Tools (Merlin.AI, signalHire, Gmass, Boomerang, word tune), enhancing my ability to provide comprehensive and effective solutions. Additionally, I am a freelance copywriter with multiple certifications from HubSpot Academy, Google Digital Unlocked, and Unhu School of Execution. I create engaging and persuasive content for various platforms and audiences, showcasing my creativity and versatility. I am driven by the values of excellence, collaboration, and innovation, and I am always eager to learn new skills and explore new opportunities. I am committed to driving success in the ever-evolving landscape of account management.