iLeapGroup LLC

Speaker | Founder | Strategist

Shirelle Francis, known as the Chief Activator, graces stages worldwide with her dynamic presence and unwavering passion. She is committed to transforming audiences, empowering them to embrace the future of technology, bridge the digital divide, and advocate for high-speed internet as a fundamental right.
Past Clients:
Shirelle has partnered with esteemed organizations including Microsoft, Black in Technology, Women in Cloud, National Urban League, and more, leaving a lasting impact through her engagements.
Testimonials:
"Shirelle Francis is a captivating speaker who leaves a lasting impact. Her expertise in technology and digital inclusivity, combined with her passionate delivery, inspires audiences to take action." 
- L.Dowdell, NJ Broadband

Key Speaking Topics:
•	Demolishing the Digital Divide in Institutions Serving Rural Areas
•	The Crucial Role of Broadband in Digital Equity
•	AI and Upskilling: Empowering Communities to Bridge the Digital Divide
•	Overcoming Resistance: Empowering Women to Excel in Their Zone of Genius
•	Thriving in Your Zone of Genius in the Digital Space for HBCUs and Rural Institutions
•	Achieving Technological Equity in HBCUs
Booking Options:
•	Keynote Speeches
•	Breakout Sessions
•	Workshops
•	Panel Moderation/Facilitation
•	Customized Presentations
•	Hybrid/Virtual Speaking
•	Consulting or Advisory Services

Elevate your event with the transformative power of Shirelle Francis. Whether through a keynote address, workshop, or comprehensive consulting, Shirelle delivers not just a speech but an experience that drives change and innovation. Contact us today to book Shirelle for your next event and join the ranks of organizations propelled forward by her expertise and passion.



Contact:
•	Visit: www.shirellefrancis.com
Embark on a journey of transformation and innovation with Shirelle Francis. Book now to secure a future-forward event that inspires, educates, and activates.

Professional Speaker

iLeapGroup, LLC specializes in  strategic IT consulting and professional speaking.

Founder

Insight

Responsible for managing, directing and overseeing the operations of PMO projects and programs. Ensuring visible leadership, accountability and authority over high profile projects and programs delivered to Insight clients or internal leadership. As Manager of Program responsible for full Portfolio management.  Responsible for Services communications, the development processes and operational programs to support Services and technology solutions to achieve performance objectives. The Manager Services Programs leads a team of support associates that have direct responsibility for executing program objectives. Lead strategic leadership initiatives with internal partners to prioritize development and leverage a disciplined program management process  and profitability

•	Responsible for $20mil global portfolio of largest Global Food Supply Chain and Logistics Company
•	P&L management /Matrices staff leadership 
•	Manage communications with Senior Leadership including program level status reporting
•	Demonstrated success managing concurrent projects that include numerous work streams and stakeholders
Key Accomplishments:
1.	Successfully Engaged client to introduce additional service offerings resulting in additional pipeline and multiple project portfolio total value $31mil (65% growth in 2 years)
2.	Lead client through Stakeholder Management Workshop resulting in Documented Governance Processes for client PMO
3.	Zero Client Sat Escalation for duration of Program
•	Support Program Leader in developing program-specific communication to program sponsors, operating committee, and executive steering committee
•	Collaborate with program leader and program sponsors to define the overall program-specific external communication approach and plan
•	Support program leader in developing program-specific communication to program sponsors, operating committee, and executive steering committee

Manager of Programs 

Advisor

3M Health Care

360 Encompass product Client and project manager-
•	Execute overall management responsibility around client implementation. 
 Responsible for establishing, implementing, and monitoring program management processes and 
providing support to the regional program & project managers throughout the project life cycle.
 Managing Successful projects with budgets from $2M-$7M
Responsible for client /customer engagement, increasing productivity, quality, and customer 
satisfaction. Manager full staff of resources .Responsible for management of engagement and implementation 
from post sales negotiation through execution/completion under the pressure of fast-paced, time-sensitive 
environments. .Demonstrated ability to interact with and influence business clients/customers, and manage a 
diverse range of programs and projects such as marketing technical products and services, implementing
technical infrastructure (hardware and software), and technical training. A highly customer-focused 
professional who has exceeded expectations for completing projects under budget and on time, while 
minimizing risk. Recognized for excellent leadership, analytical, organizational, communication, interpersonal, 
•	Develop and manage relations with business lines at multiple levels in organization. 
•	Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency.
•	Monitor multiple concurrent informatics projects from start till end. 
•	Evaluate and execute client engagement business analysis. 
•	Identify and develop new product concepts. 
•	Develop and manage relations with key client stakeholders. 
•	Identify Initial solution requirements through discovery sessions with clients. 
•	Identify and express prospective implementation risk and mitigations. 
•	Execute performance reviews and conduct resource management duties. 
•	Direct development of technical and operational strategy.

Sr. Engagement Consultant- 360 Encompass-

Ascension Health

Solutions-oriented project manager that effectively manages multiple projects in a cross-functional capacity. Successfully manage daily activities of projects through the project life cycle from initiation to closure. Liaison between the business clients and various technical teams; delivering projects and products on time and within budget. Responsible for team management and development of junior project resources. Manage team of Solution Analyst, Developers, Coders, Network and server resources to ensure successful go-live of projects from inception to closeout. Management of Document repository and PMI standard policies and documentation, e.g. Scope Document, Charter, Requirement Document, Discovery Analysis, Budget, Plan and Change Management. 

Current Projects:

HouseWide Depart PROGRAM – 
a.	Transition of Care Meaningful use stage 2 attestation 
b.	PowerNote Care Plan update
c.	Cerner Direct Implementation
d.	Message Center Upgrade

Successfully Completed

1.	CDIS Phase II, ICD-10 readiness database and network conversion)-, remediation and install- Server Sizing, Install, Migration, Remediation and Remote Hosting (Citrix) Environment.
2.	Apropos Upgrade (infrastructure)-Clinical Application upgrade- Remediation and Install of Server and new application system- Hospital network wide
3.	Vaccination Compliance upgrade (infrastructure/application)
4.	CDIS Phase II Environment Build and Design- Server Installation and Migration for 3M 
Encoder Environment
5.	SAO Boardroom Video Integration Infrastructure
6.	Seton Cardiac New Kyle Clinic Infrastructure
7.	SMCA- 3rd/4th Floor Renovation (Discovery& Procurement)
8.	Seton Breast Care Center Build-out (Discovery & Procurement)
9.	AD TXAUS Migration Duplicate ID Resolve
10.  Optilink Upgrade -Nurse Call Center

Sr PM IT PMO

Dell

Solutions-oriented project manager that effectively manages multiple projects in a cross-functional capacity. Successfully manage daily activities of projects through the project life cycle from initiation to closure. Liaison between the business clients and various technical teams; delivering projects and products on time and within budget. 
•	Managed infrastructure type projects: from network cabling to LAN, Server and PC integration and consolidation activities. This includes but not limited to understand customer requirements, budget, objectives, user expectations and a plan accordingly making sure project are delivered on time, within budget and within company IT standards.
•	Work with cross-functional extended teams to plan and execute system builds as required in program documents.  Create or participate in the creation of a build plan that includes allocations, extended team deliverables.
•	Create and maintain cross-functional development schedules and coordinate dependencies with extended teams. Create contingency schedules where required
•	Review program documents to ensure scope, schedule, and costs commitments are reasonable and achievable. Participate in program reviews to ensure projects are on track
•	Implemented assessments and recommendations for project deliverables.
Organized and led meetings to understand deliverable, costs and project feasibility.

•	Prepared and maintained project plans and track activities against the plan, providing regular and accurate reports to customers and line management as appropriate
•	Managed project: personnel responsible for implementation of the project tasks (hold and chair regular works meetings, motivate staff, manage conflicts and crises).
Assessed risks and hazards to the success of the project and take appropriate measures for avoidance
•	Monitored project costs and schedule to ensure that the project does not exceed the approved budget and stays within prescribed timeline.

Sr. PM Consultant- Ascension Healthcare  PMO 

MetLife

•	Responsible for establishing, implementing, and monitoring program management processes and providing support to the regional program & project managers throughout the project life cycle. 
•	Creation of decision frameworks to help drive through complex issues based on facts and differing perspectives is key to moving the program forward.
•	Create PMO process deliverables and collaborate to influence others, ensuring PMO recommendations meet internal and external stakeholder needs.

Process Improvement

•	Identifies opportunities for business or process improvement; makes associated recommendations as appropriate.
•	Responsible for the collaborative documentation and deployment of standard program management processes, including development of process maps, operation guides, training materials, etc.
•	Working with business and key stakeholders in identifying performance metrics for the projects and the Program.


Program Strategy & Planning

•	Develop project & program management strategies and approaches for organization of large complex program
•	Focus on key program management processes and tools, such as scope / change control, schedule management, resource management, risks and issues management, and program reporting
•	Provide guidance and support to program and project team members in developing program frameworks, and facilitates with business partners on utilization of shared PMO structures

Responsible for analysis or preparation of documentation and presentations.
Ensures alignment across multiple IT and business stakeholders on overall program schedule, budget, deliverables, and ensures alignment is maintained for duration of program. 

Program Tracking

• Responsible for the documentation of issues, action items, or deliverables from meetings. 
• Responsible for maintaining program management calendar; tracking of key milestone dates, deliverable dates, reporting dates, etc.

PM- Global PMO  Proccess and Governance PM

Johnson & Johnson

Lead Project Coordinator for IT Campus relocation project, which produced a seamless transition to a new facility for 255 staff.
Work independently with minimal in-office supervision and provide competent support to department directors and management.
Coordinated training for staff use of digital services and self-publishing providing consistent and effective communication for systems for five departments. Work with IT Communications manger to coordinate IT Portal Training and orientation. Provided content editing for Global IT Portal Website. Monitored internal site activity, content and reporting.
Compose draft correspondence, including responses to employee inquiries, communication to staff at large, global announcements and updates 
Assist Worldwide CIO in research; script preparing, Video Meeting and Event Coordination at Global Level (Americas, EMEA, and Asia).
Develop and maintain strong relationships with vendors and Finance business partners INCLUDING Provided support for Ariba orders and vendor management (key power user for Ariba software)
Managed Global HR IT System, updating and managing employee change information providing easy integration for new staff including outside consultants.
Edit and publishing content on I/T Portal.  
Interviewing and assist with writing for internal Web sites and projects.  
Responsible for logistical administration of internal project launches ( Project Mercury, Velocity and My Store launch) Provided scheduled project status updates to VP and management 
Develop and maintain SOP forms and standards for submission and updating of content by other staff. Edit and assist 
Responsible for vendor relations and project planning of resources

IT Communications Project Manager

United Way

• Management and tracking of development activities in through the use of the 
organization’s database producing regular progress reports to the leadership team and 
Board.
• Working collaboratively to create customized solicitation strategies that match the 
objectives of the organization and interests of donor prospects.
• Executing funding plans for multi-year growth via foundation, corporate, and government 
grant requests that meet UWCM’s strategic goals.
• Building relationships with external partners, including volunteers, to utilize them in 
cultivating, soliciting and stewarding donors.
• Writing and soliciting grant proposals and funding requests to corporate, foundation, and 
government funders.
• Serves as a representative of the UWCM by displaying courtesy, tact, consideration and 
discretion in all interactions with other members of the United Way community and with 
the public.

Co-Chair Young Professional

Liberty Baptist Church

Reported directly to the Executive Pastor, Responsible for the direction, coordination and overall management of the office policies, procedures and scheduling of work time and assignments to staff and office volunteers. Responsible for preparing documents for grant and funding processing. Daily activities included identifying, plan and implement the objectives set by the Senior Pastor to ensure the organization's overall effectiveness.

 
Report directly to the Executive Pastor, responsible for weekly database management, reports and staff meetings.
Prepare editorials, letters and all written correspondence provide proper document construction and preparation for real estate purchases, banking transactions and legal pleadings
Maintain staff calendars, schedule meetings, document meeting minutes.
Prepare travel arrangements for international and domestic destinations for staff, conferences, and conventions
Provide PC/Tech Support for Office Networking system (Windows NT/, Microsoft Office workgroup)
Processed A/P and payroll for all 
Responsible for Benefit Administration for all FTE (Retirement, Health and Tax Planning)

Business Administrator

Responsible for delegating responsibilities among the staff. Interview and screen applicants and new hires. Managed recruitment and training for intern staff. Responsible for preparation of written correspondence and reports, accounts payable, Support Middlesex County College Student Services administration including database management, generation and distribution of reports.
 
Facilitated Cyclical 6 week training program year round for interns and new hires
Maintained County Wide-Microsoft Access database for 1200 students and 300 employers who participated in program
Prepared monthly status reports (via MS Access and Power Point) for the city of New Brunswick and private financial sponsors of program
Conduct thorough analyses of data and compiles finding for use in complex projects or assignments that led to increased project funding and extended grant.
Created a variety of presentation materials such as slideshows, handouts, or other supporting documents.
Developed new employer -employee Recruitment Strategies and marketing brochure
Successfully recruited over 150 employers each year, adding at least 50 new employers each year
Maintained at least 85% or higher success rate on job placement and assignment completion

Office Manager and Leader Trainer

iLeapGroup LLC, a strategic consulting firm 
Our mission is unambiguous: We strive to eradicate the digital divide, advocate for technological equity, and envision a world where stable, high-speed internet access is a universal resource.

Competencies, developed over a rich career, include:

Professional Speaking
Project Manager (PMP)
Scrum Master (CSM)
PROSCI Change Management Professional
Process Improvement
Risk Management (Certified)
AI/ML
Modern App Dev
Professional Development Training

I bring a treasure trove of knowledge and expertise to every engagement.

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