Accountable for developing technical solutions and joint offerings with partners. 
Trusted technology advisors and technical influencers in co-creation engagements with partners. 
Working closely with the other technical roles to ensure integration of strategic IBM technology, feasibility of solution, deal support, and enablement as required.  
Developing knowledge across the IBM Technology portfolio, deep dive into security technology domains  and maintain broad understanding across the entire IBM software portfolio and hybrid cloud platforms. Single point of contact for technical engagements with partners, also helping land & expand IBM software technology, collaborating with IBM and partner teams to propose enablement plans and provide deal support.

Solutions Architect

Helped organizations protect their business with an advanced and integrated portfolio of enterprise security products and services infused with AI. 
Partnered with different enterprises to understand their security needs and provide them with the best IBM solutions, such as QRadar, Maas360, Resilient, Guardium, Verify, and Governance.
Developed skills in CRM software, LinkedIn Sales Navigator, digital sales, B2B sales, and customer relationship management.
Generated Quality pipeline ( Lead generation ) from Marketing Events and campaigns. Used multiple digital tools like ZoomInfo, Salesleft Cadence, OneMob and LinkedIn Sales Naviator to make the lead generation process and prospecting faster.
Increased sales by educating prospects on the benefits of products and services, and followed up with them to ensure optimal customer satisfaction. 
Learnt new technologies in Security Domain and Digital Tools like OneMob, LinkedIn Sales Navigator, EveryoneSocial, SalesLoft and ZoomInfo

Digital Development Representative

Edureka

Working as an account manager , part of pilot batch, launched account
management.
Customer Relationship Management Tool used is "ZOHO".
Inbound and Outbound calls with Existing customers.
Documentation of past experiences and understanding the actual
requirements of the customers( Usage of dashboard too)
Relationship building, and interacting with learners already enrolled, and
understanding their experience and ensure that they buy more products.
Known for customer service, product knowledge and communication with the
customers.

Account Manager

Simplilearn

Worked with international clients, part of the reactivation team(part of the pilot batch, launched reactivation ), in
Inside Sales,
using the Customer Relationship Management Tool "Salesforce "
(Documented all interactions for future reference)
Dealt with clients who had enquired, but never joined, from the lead,
which
was challenging.
Increased sales by educating prospects on benefits of products and
services,
in comparison to the competitors.
Good in relationship building, and followed up with clients to ensure
optimal
customer satisfaction.
Ensure to hit the target every month.

Senior Inside Sales Manager

teqstories

Proactively engaged customer in various
departments in order to provide in‑depth product knowledge in
non‑commissioned environment.
Applied core knowledge to effectively
communicate sensitive or technical information while adhering to regulatory
guidelines.
Collected, arranged and input information into
database system

Business Development Executive

Clearwater Inc

Developed Short term and Long term sales objectives to meet the
market
standards.
Delivered campaigns to solidify new client opportunities and,
generate new
business.
Recruited and hired team of Sales Partners.
Experienced in Sales, Marketing, HR, HRD AND HRM.
Developed new business opportunities by effectively communicating
product
lines to leading corporations.

Business Associate

Hewlett Packard Enterprise

Worked for client Qualcomm.
Patched software and installed new versions to eliminate security problems
and protect data.
Responded to support requests from end user and, patiently walked
individuals through basic troubleshooting tasks.
Became proficient in providing solutions to operations and software
issues of
the clients.
Award for best customer service.

Technical Support Engineer

Solutions Architect @ IBM | Security | Ecosystem Engineer - SI Labs| Software Labs |

As a Digital Development Representative at IBM, I help organizations protect their business with an advanced and integrated portfolio of enterprise security products and services infused with AI. I partner with different enterprises to understand their security needs and provide them with the best IBM solutions, such as QRadar, Maas360, Guardium, Verify, and Governance.

I have seven years of diverse experience in IT and Ed Tech industries, working in various roles from technical support engineer to business development executive. I have developed skills in CRM software, LinkedIn Sales Navigator, digital sales, B2C and B2B sales, and customer relationship management. I have also increased sales by educating prospects on the benefits of products and services, and followed up with them to ensure optimal customer satisfaction. I am passionate about learning new technologies and sharing my insights through blogging. I hold a B.E. in Information Science from The Oxford College Of Engineering.

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