Shwetank Tamer

Founder / CEO at Cooee® - AI that converts more of the 97% visitors in Ecommerce | Podcast host "Brewing Ecommerce" | Shopify Conversion Optimization

Endorsed Exceptional Talent in Digital Technology by the Govt of UK.

Building Cooee to solve the #1 problem in eCommerce - miserable conversion rates.
With all the advancement in AI/Tech, conversion rates globally for D2C digital brands havent changed in a decade. 90% of brands are unable to convert enough visitors to break even and survive. Cooee is on a mission to change this 1 store at a time. Our revolutionary deep-tech platform engages website visitors based on their real time intent rather than historic segmentation and personalises engagement for each, uniquely. Laser focused on Shopify ecosystem as the moment with plans to launch native/API based solution soon.

Background of developing, deploying and selling digital products in 80+ countries ,both in B2B & D2C model. 

With experience in solution sales, business development, partnerships, CXO management, project & service delivery for large digital transformation projects. Managed business upwards of $50 million annually. A significant contributor in scaling a start-up on to a global scale, now operating in 100+ countries. 

Mentoring and consulting 3 companies in India & UK. Lived and worked in 5 countries.

At a personal level am passionate to make people aware of their digital footprint and how it impacts their entire life. Determined to make internet safer for our younger generation.

CEO & Founder

Just when you think it can’t get better, DTC Live surprises you 🔥🌟

200+ folks from ecomm, for a day full of insights, chats and endless fun.

Hats off for raising the bar Rebecca Worsley, Molly Bateman, Amelia Watters, Alex, Himani Agrawal.  

Great catching up with the lovely peers and to some amazing talks by Janis Thomas, Conor Jaafari, Omar Qureshi and more…

It’s no doubt the best DTC event in London !!

Great seeing James Hawkins, S. Miller, Rich Evans, Jack Squire, Dhara Sampat, Gemma Blackett, Alexandra Tesoro, Chelsey Louise Edmunds, Alan Dowell, Ricky Harewood, Nick Smith, Maria Korhonen, James Jago, David Berry, Eve Langhorn.

Don’t blame you for the fomo feeling if you were not there 😜

Cooee

Founder / CEO at Cooee® - AI that converts more of the 97% visitors in Ecommerce | Shopify Conversion Optimisation

No alternative text description for this image

Escentual.com is the best kept secret in ecommerce in the UK !!

And it's not for the reasons you would think of.....

While they do have:
⭐ Unmatchable product offers of 000's of SKU's
⭐ Amazing website, offers and support
⭐ Years of experience and impressive growth rate

But it's the amazing team behind the hood as to why they are an amazing partner. 

Always thinking of their customers from all the angles they can possibly think of to deliver a personalised and frictionless journey. I think this obsession is the reason that differentiates them from other the brands that can only dream of the scale Escential has achieved.

At Cooee we absolutely love working with them.

Kudos to Chelsey Louise Edmunds, Alan Dowell, rakesh aggarwal, Matthew Bond, Alicia Wishart for guiding us and showing how it should be done.

David Berry

James Bond: My tailor - Savile Row.

I remember Sean Connery in Dr.No talking about his perfectly fitted suit but didn't know it was inspired by such a rich chapter of British history.

Savile Row, a street in London's Mayfair district since the 1730s, is globally renowned as the heart of bespoke tailoring for men and women. Famous for high-quality, hand-cut suits, it has dressed royalty, politicians, and celebrities for over 200 years. It remains a top destination for luxury tailoring and craftsmanship.

The Savile Row Company, established in 1938 is one of the finest store that is area and Lee-Anne Harris has been carrying on the legacy.

At Cooee we absolutely adore this awesome brand & love working with them 🛍️ 

Now about the picture - for someone who normally treats suits as a uniform, this was one of the few occasions I went jacket-free. Lucky me and spared Lee-Anne from seeing just how not Savile Row my tailoring really is 😂 ⭐

Google claims 100 & meta claims 50 but total sales are only 120 🤯 

Your Ad dashboards look amazing but revenue feels off right ??

We know the feeling because we hear this from most of our ecommerce brands everyday.

All paid source of acquisition claim orders generated but the total is lower than what you find on Shopify.

But not anymore 🤔 

Cooee now solves this maze by clearly highlight discovery or conversion source/utm for each order so brands can understand if a particular sale was because of one ad or it needed more than one touch point across different sources.

For brands this gives a clear picture of which Ad+source is working so they can increase spends as compared to the ones which don't lead to product discovery or conversion so they can stop spending there 📉 

Reach out to us if you want to get this report for your brand.

Abinash Mishra, Jyotii Sharma, Pooja Jadhav, David Berry, Shikhar Jain, Shashank Agrawal

CRO's approach to ecommerce "data, testing, optimisation".

After all work and experiments, 

Brand's answer to incremental results "they were going to buy anyway" 🤯 😂 

The story of my exciting life at Cooee 🛍️

Thank you to the amazing team at Purple Carrot for the kind words 📈 🚀 🛍️

It took me years to understand this insight about ecommerce business and reshaped our entire strategy 🛍️ 

Most make the mistake of thinking brands are data poor, I was in the same boat and boy it was wrong. With the acceleration of AI, data is just everywhere. And some apps do a great job of going one step further by not just analysing the data but also providing insights.

The problem comes is these amazing insights are non actionable. It's because  either there is a separate platform/app needed to execute them or it requires a huge amount of time for executing them(operations bandwidth).

Everything boils down to, the most precious resource that most D2C brands don't have is - TIME !! Lead teams, think margins and ever increasing CAC's, the life of a growth marketer is far from a fairy tale.

So last year we flipped the switch at Cooee. We started offering managed services along with our personalisation platform. A perfect combination of AI powered platform(80%) + a CRO that drives the strategies and executes them with approval of the brand.

And voila, 95% of our merchants opt for the managed services model. We become part of their extended team, reducing time to market but also bring in successful use-cases that work well with other brands as best practises. A continuous eye on leaking conversion funnels with continuous experimenting and optimisation, all packed into one offering.

All this because we both agree on the most important fact - we both value their TIME a lot. And this delivers results 📈 

Would you like to share any business insight that changed the way you think/operate your job today?

Shikhar Jain, Shashank Agrawal, Jyotii Sharma, Pooja Jadhav, David Berry

1:1 Personalised Ads ➡️ Generic post click experience 📉 

Still amazes me on how ecommerce brands focus so much on data driven targeting & performance marketing but ignore what visitors are shown once they land on their Shopify store.

No wonder global conversion rate is still 1.78%

Cooee delivers realtime personalised experience for every customer 🛍️

It's shocking but most popular Shopify Personalisation Apps don't talk about ROI !!

The Shopify App Store has 7374 apps when you search for personalisation. Out of this, many of the top few apps boast of working with 50,000+ merchants. 

So I audited them from the eye of an ecommerce brand to see how I could really measure the VALUE they deliver in this age of AI.

The answer is - You cannot.

Stay with me and I will tell you why??

Most of these top apps on the name of personalisation help merchants with widgets like bestsellers etc that now a Shopify sidekick can do in a matter of seconds. 

Also there is no analytics as to what was the impact of that widget on the customer journey. Positive, incremental or negative. They all just talk about the overall contribution of sales v/s the ones from their widgets. Not good enough at all !!

So why would a merchant pay you $100 when you are at least not able to show a $500 worth of revenue from a segment that you engaged and it performed better compared to non engaged one.

The truth is, they launched and thrived in the non AI age and took a big share of the market. But I see this traditional approach being challenged everyday and that is the reason we are migrating many shopify merchants from the legacy players on to us.

Because at Cooee, we learned this the hard way. We changed our path to be able to test impact of every onsite personalisation element we add like widget, popup, bundles, video, upsell/cross sell, cart etc to showcase clear incremental revenue we can generate to help merchants calculate clear ROI that we deliver.

Is the value of penny saved the same as penny earned? 

At least in ecommerce, this is absolutely not the case and here is why....

With my experience of talking to thousands of D2C brands, I have not met a single one of them that pays equal importance to performance marketing and conversion optimisation.

Performance marketing is how much they spend on different channels to bring traffic to their website and they optimise for ROAS is how I would classify it as penny saved.

Whereas on the other hand conversion optimisation is where you end up spending the same amount of money on AD's but try to get more ROI from it, increasing their pennies earned.

Brands focus way way more to improve their ROAS but most pay little importance to CRO. 

The most common thing I hear from merchants when I speak to them about conversion optimisation, they say its not in their priority right now.

And when I ask them, have they stopped spending on Meta they give me that look.

Brands cannot control the ever increasing CAC so the saving pennies is not too much they can achieve from but delivering a 1-to-1 personalised post click onsite experience is totally in their control and this improves the conversions making them earn more.

Save + Earn more pennies is the only way ecommerce business can survive and scale 📈 🛍️ 🚀 

Cooee

The two people quietly killing your Shopify store's personalisation SaaS and neither of them means to .......

We've seen this pattern more times than we'd like to admit.

Cooee delivers measurable conversion lifts. The data is clear. The results speak. And yet, adoption often stalls.

Not because of the product. Not because of the brand. But because of something far more human that I could have never thought of.

Two patterns we've learned to watch for:
1. The new growth hire who brings their old toolkit:
A new D2C growth lead joins. They're talented, driven, and ready to make their mark. But they've built their playbook on a different personalisation tool, one they used in their previous organisation or role. So even when Cooee is outperforming, switching feels like losing ground. Familiarity wins over performance, Every time.

2. The in-house Shopify developer who sees us as a threat:
Cooee doesn't just build pages, it makes every element on every page dynamic for every visitor. That's powerful for conversion. But for a developer whose value has been tied to building and maintaining static elements? It can feel existential. So static stays static and conversions quietly suffer.

We're not sharing this to criticise anyone. These are rational, human responses to uncertainty. But sharing this for every SaaS tool out there who work extremely hard to build the most amazing tech but face challenges with the human validation.

The fix? 
No clear answer. But one thing we have started doing is leadership alignment before rollout. And an honest conversation about what personalisation actually means for every role in the room.

At Cooee, we're learning to have that conversation earlier. And still trying to learn and figure a way out and optimise. 

Anyone else faced such issues with adoption/service penetration, would love to hear your approach.

taplio

Shwetank Tamer's Linkedin Analytics

Shwetank Tamer

Performance ScoreShwetank Tamer's LinkedIn Performance

What is Shwetank talking about?

Shwetank Tamer's Best Posts (last 30 days)

Ready to grow your LinkedIn presence?

taplio

.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Shwetank Tamer's Linkedin Analytics

Shwetank Tamer

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Shwetank Tamer's LinkedIn Performance

What is Shwetank talking about?

Shwetank Tamer's Best Posts .css-1emoo84{font-size:var(--chakra-fontSizes-md);font-weight:400;color:var(--chakra-colors-gray-600);}(last 30 days)

Ready to grow your LinkedIn presence?

Shwetank Tamer's Linkedin Analytics

Performance ScoreShwetank Tamer's LinkedIn Performance

Shwetank Tamer's Best Posts (last 30 days)