Syra Health

As a General Manager for Clinical Workforce- I will lead by example through a positive communication style and commitment to client service excellence.

General Manager Clinical Workforce

TRI-AD

Account manager for large and mid-size clients covering TRI-AD’s Health & Welfare administrative service offerings; while negotiating out of scope requests, implementing new clients and annual open enrollments.

Health & Welfare Client Service Manager

Robbins Research International

Robbins Research International, part of the Anthony Robbins Companies, extraordinary manager of people for it’s premier membership program.  
Managed employees and contractors both operationally and administratively to achieve departmental outcomes.
Prioritized projects and resources based on corporate and department initiatives.
Developed systemic solutions to best serve clients and streamline department operations, ensuring maximum efficiency.
Support onsite events annually -worldwide.

Consultant

BC Clinical and Support Services

Accountable for leading and delivering HSSBC services.
Managed a department of ~60 employees.
Provided leadership and direction to the department on policy, procedure, process development implementation and led the coordination of records management and benefits administration. 
Identified and led system improvement opportunities, supervised designated staff; including building team competence and problem solving capacity.

Manager Employee Records and Benefits

Eide Bailly LLP

Client Relations-Customer Service Benefits Division
Developed and delivered communications and presentations to clients and participants. Led new account participant open enrollment meetings and client meetings. Managed client service issues; communication with operations staff. -

Benefits Administrator

Experienced leader. A strong healthcare services and record management professional. Skilled in coaching and customer relationship management. Consistently leads by example through positive communication and commitment to excellence.

Taplio

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