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Highly accomplished Operations, Production and Business Development Professional with over 20 years of senior-level experience in the hospitality and service industry, including successful entrepreneurship. Boasting a distinguished track record in operational management, logistics and warehouse operations, consistently delivering outstanding results and surpassing performance benchmarks. Recognised for adeptness in building and leading productive teams with a leadership style that fosters engagement and cultivates a positive work environment. Acknowledged for strategic thinking, evidenced by the successful implementation of sustainable operations and growth strategies, leading to substantial sales increases and cost-saving measures. Demonstrating a customer-focused approach, adept at cultivating enduring relationships with stakeholders for long-term success. My motivation to succeed means I have a thorough understanding of my client demographic, product, and its value to the market, so I can deliver seamless support in a fast-paced, deadline-driven industry. I see every engagement as an opportunity to enhance the customer experience, secure sales, and improve business outcomes. I am dedicated to ensuring customer satisfaction and business growth in every role I have held, and I am always eager to learn new skills and take on new challenges.
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