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Managing and Transformation Director with extensive experience in leading and delivering complex transformational change projects, realising benefits and minimising costs. Helping senior leaders to succeed and achieve clarity from chaos in various industries such as retail, supply chain, automotive, credit ratings and management consulting. I enable businesses to transform successfully and oversee the change process without having to worry about operational risks and business performance issues. I support senior business leaders on their change journey by using proven tools and techniques to ensure buy-in from stakeholders without resistance and within realistic timescales. I am passionate about customer experience and satisfaction with a focus on people at the heart of all organisations. Proven track record of developing businesses, growing accounts, revenue and profit margins, improving operating models, managing challenging stakeholders, increasing employee engagement and overseeing new system implementations. Key achievements include: Led and overseen significant transformation programmes, working with a number of large-scale businesses including RBS, Sainsbury’s, Moody’s, DHL Supply Chain, Marks & Spencer, Greene King and First American US. Oversaw the implementation of a new Oracle HR platform as one of the two high profile projects being delivered successfully for Marks & Spencer. Managed a hugely complex payroll project across 600 locations with 50,000 employees impacted by the change, achieving a successful implementation of the solution on time, within budget and with no impact to any of the DHL colleagues. Change managed the i-Realise business through the COVID pandemic without the need to furlough any of the team members and brought the team closer together as a result. Developed and mentored individuals to enable their full potential both internally and externally by active listening, knowledge sharing and fostering a growth mindset. Chairman of round table discussions, regular speaker and host of business transformation webinars. Awarded “Reward 300” since 2016 – one of the Top 50 Knowledge and Professional Services Leaders within Payroll. Key Skills Include: Expert in Transformation | People and Change Management | Business Development | Strategic, Operational and Financial Planning | P&L Management | People and Talent Development | Stakeholder Engagement | HR & Payroll Software Implementations | Continuous Improvement. I enjoy building relationships so please feel free to connect with me or message me direct.
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