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With over 15 years of experience in product and UX design, I am a passionate and versatile leader who creates lovable product experiences for business, operations, and product growth. I have led cutting-edge projects in various domains, such as self-driving cars, mental health, e-commerce, and real estate, using user-centered design thinking, user research, UI design, Lean/Agile, storytelling, and radical collaboration. I have a proven track record of producing outcomes that meet user needs and business goals, such as increasing customer satisfaction, product sales, ROI, employee sentiment, and speed-to-market. I also have extensive experience in coaching, mentoring, and advising teams, executives, and students on UX best practices, strategies, and solutions. I am looking for a remote-first, user-centered organization or hybrid roles in the San Antonio area, where I can apply my UX expertise and leadership skills to build beloved products and empower others. Industries: Healthcare • Travel & Transportation • Hospitality • Ecommerce • Retail • Real Estate • Energy • Education • Banking & Finance • Shipping Logistics, SaaS, B2B, B2C, B2B2C • Startup • Enterprise • Fortune 500 • Early Stage • Mid Stage • Continuous Improvement • Inclusive Design • Accessibility • UI Synthesis • UI Patterns • Rapid Prototyping • Miro • Figma • Adobe • Mobile • Web • Responsive • Hybrid • Lean UX Canvas • Journey Mapping • Personas • ML/AI • Accessibility • User Testing • Cognitive Walkthroughs • Design Systems • Data UI Design • HTML • CSS • JS • ReactJS • SaaS • Webflow • WordPress • Value Streams • Root Cause Analysis • Inspect & Adapt • Living Documentation • Retrospectives • Kanban • SCRUM • Scaled Agile Framework (SAFe) • System Usability Scale (SUS) • Work-In-Progress (WiP) • Radical Collaboration • User-Centered Design • Business, Product, & Design Strategy • UX ROI • Design Operations (DesignOps) • Stakeholder Management • Team, People, & Performance Management • Mentoring • Executive Coaching • Design Thinking • Lean/Agile • Outcome-Based Planning • KPIs • OKRs • Business Development • Contract Management • Data-Driven Design • Human-Centered Design • Qualitative & Quantitative Research • Design Thinking • Product Management • Discovery Workshops • Servant Leadership • Collaboration • Written Communications • MVPs • Capacity Management • Bottom-up Innovation • EdTech • HealthTech • Telemedicine • Product Operations (ProductOps) • Assumption Testing • Psychological Safety • Business Strategy • Big Data • Information Flow • Customer Engagement Models • Data Repos
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