Implementation Team Lead

Time Implementation Consultant

- Boarded dogs in my own home
- Provided excellent care and communication with owners
- Provided training services

Pet Boarder

-	Project Manager-level responsibility
-      Determine a client's needs and how ADP's Time & Attendance feature in Workforce Now could be best configured to suit their needs
-      Configure the Time & Attendance Module as required
-      Schedule progress meetings with clients on status of Time & Attendance build
-      Track and schedule project deadlines
-      Work in conjunction with other Implementation Specialists to ensure the Time & Attendance Module worked cohesively with other modules
-	Utilize Salesforce to interact with clients and co-workers

Time Implementation Specialist for ADP, LLC

Virginia Health Services, Inc.

-	Project Manager for new Kronos Scheduling System
-	Project Manager/Point of Contact for relationship with Eklego Recruiting Agency
-	Certified Nurse Aide (CNA) Program Manager
-	Recruit, interview and select applicants for CNA Course and employment
-	Improved the interview process by creating trackers to monitor application data
-	Organize and digitize files and manage spreadsheets
-	Redesigned administrative processes for the CNA class utilizing Excel VBA
-	Review class policies with students and communicate to students when they have not adhered to class policies
-	Serve integral role in the VHS Onboarding Process
-	Coordinated with senior level management to create documents for official VHS use
-	Improved upon existing Education Records and maintain these records using SharePoint
-	Automated reports using Excel VBA, such as Quality Assurance and Turnover Rate Reports for data analysis
-	Prepare reports and presentations for senior level management to highlight opportunities for improvement
-	Work with the Director of Education to align educational programs with Virginia Board of Nursing Guidelines
-	Work with the Director of Education and HR Manager to create employee engagement and benefit programs
-	Manage payroll deductions and reimbursements for employees
-	Created an electronic scheduling system for nine nursing home facilities
-	Assist in the off-boarding process
-	Coordinate with all levels of employees, from the lower levels of nursing and administration, to the upper levels such as Administrators and Vice Presidents

Human Resources

Virginia Health Rehabilitation

-	Managed 200+ staff for 9 facilities by ensuring they were scheduled appropriately
-	Learned Medicare therapy billing programs for efficient scheduling
-	Facilitated the hiring process, including paperwork, for new employees, maintained confidential employee files, and accessed web-based systems to track employee information
-	Submitted employees’ leave requests for approval and input them into the timekeeping system once approved
-	Coordinated with Virginia Health Home Care for staffing purposes
-	Provided feedback and reports to the Senior Executive Vice President

Administrative Assistant to the Senior Executive Vice President

-	Managed private pay resident billing and Part B Therapy charges
-	Created statements and claims, posted payments, balanced accounts
-	Worked closely with clients to ensure they understood the billing process and dealt with any billing disputes as they arose

Billing Specialist

Receptionist 								          April 2017—July 2017         
-	Provided front desk support including answering the phone
-	Managed spreadsheets, files, and resident payments
-	Managed calendars and appointments
-	Sorted and organized mail appropriately
-	Created a friendly and professional work environment

Receptionist

M.D. Express Urgent Care

Provided front desk support including patient check-in, fielding questions, answering the phone, and collecting and filing patient paperwork while maintaining a welcoming atmosphere in a high paced environment resulting in Urgent Care office providing quality service

Little Bits Quilting Company

Provided in home service of preparing quilting patterns to be packaged for the owner of the company in order to facilitate quick and easy sales of the product

Pattern Packager

Aramark Uva Catering

Managed catering staff, solo and alongside other event leaders, including set-up, clean-up, guest interactions of up to 800 guests, and event coordinator interaction in order to ensure successful events

Student Manager

Provided catering wait staff support, including set-up, clean-up, and guest interaction of up to 800 guests resulting in successful events

Server/Caterer

Gloria Dei Lutheran School

Provided kitchen staff support including preparing snacks and lunches, washing dishes, and cleaning in order to provide quality aid for the chef and quality service for students in school and in daycare

Taplio

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