Steven Nguyen's Linkedin Analytics

A knack for problem solving and an obsession with efficiency 🛠️ I’m passionate about delivering operational excellence and eager to channel that passion into the dynamic world of Presales! As an experienced Restaurant Operations Manager for 7 years, I've honed my strategic thinking, problem-solving, and team leadership skills in a fast-paced, customer-centric environment. My journey in restaurant management has ingrained in me the importance of seamless operations, exceptional customer service, and effective team collaboration. I'm excited to leverage these skills in a new challenge — the intersection of technology and business operations. I’m excited to bring a positive attitude, a growth mindset, and a drive to contribute to your team! 𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀 ● Grew annual revenue with a CAGR of 9.3% over 7 years (29.6% since Pandemic in 2020) ● Developed and implemented new standardized operational process that increased efficiency and decreased costs ● Revamped training program, resulting in faster new-hire ramp up and decreased training costs ● Established a standardized process to engage effectively with customers with dietary restrictions and customize the menu to meet their specific needs 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 ● Cloud Computing ● APIs ● SQL ● HTML / CSS / Javascript 𝘐𝘯 𝘮𝘺 𝘧𝘳𝘦𝘦 𝘵𝘪𝘮𝘦, 𝘐 𝘦𝘯𝘫𝘰𝘺 𝘸𝘦𝘪𝘨𝘩𝘵 𝘭𝘪𝘧𝘵𝘪𝘯𝘨, 𝘧𝘪𝘴𝘩𝘪𝘯𝘨, 𝘢𝘯𝘥 𝘣𝘰𝘶𝘭𝘥𝘦𝘳𝘪𝘯𝘨 𝙇𝙚𝙩’𝙨 𝙘𝙝𝙖𝙩! DM me or email @ [email protected] 𝙍𝙤𝙡𝙚𝙨 𝙤𝙛 𝙄𝙣𝙩𝙚𝙧𝙚𝙨𝙩: Sales Engineer | Solutions Consultant | Presales