Loblaw Companies Limited

Manager, Promotional Excellence (AI National Team)

Sobeys

. Created/maintained promotions and marketing offers by the category merchants in both SAP and CMA.
. Performed validations to ensure accuracy of execution of promotional offers, from various source of data inputs.
. Performed flyer check to ensure accuracy of promotional retails and promotional offers.
. Identified variance liaise with the optimization team and category merchants to resolve discrepancies.
. Aligned with the planning calendar on key milestones.
. Resolved store issues and concerns related to promo execution.
. Collaborated with Data Services to resolve issues impacting promotion execution.
. Liaised with the promotions optimization team on promotional plans and execution.

* Skills: SAP ERP (OSP, ISF), CMA, RPA, SQL, Excel Macros & VBA, Salesforce.

Promotions Analyst (L5) - Merchant Team

Ih Casadecor

. Creation and maintenance of Purchase Orders, SKU/PLU, and catalogs. Responsible for analysis of seasonal inventory by examining sales trends and forecasts to ensure in-stock inclusive of brand merchandise and limited-time offers. As well as keeping records of customer interactions, transactions, invoices, comments, and complaints.
. Responsible for analysis of SKU rationalization by examining brand portfolios based on profitability, sales, and waste. Responsible for reviewing stock to sales ratios, responding quickly to changing trends.
. Collected data, analyzed pricing, created labels, bill of landing, managed shipments (FTL, LTL, Intermodal), and the inventory from marketplaces (Amazon USA and Canada, Wayfair, Home Depot, Giant Tiger, Walmart, Lowe’s, Loblaws) and conducted in-depth revenue/competition analysis by using SQL, VBA, Tableau, Retail-Link.
. Reported on market changes, trends, and consumer behavior to make recommendations regarding the introduction of new products, updated assortments, and marketing promotions.

* Skills: SQL, Excel Macros & VBA, Retail-Link.

E-Commerce Data Analyst

SubTech

. Experienced with database management system software (SQL, Oracle, Tableau, Excel Macros & VBA). Consolidated data from various sources and summarized results in a clear and concise manner. Be able to prioritize workload and manage multiple deliverables. Daily inventory report with other office duties and administrative tasks.
. Prepared, tracked, and controlled inventory quantity. Coordinated shipping activities to ensure accuracy, completeness and condition of shipments. Reviewed, validated orders for inbound/outbound (picked, unloaded, labeled, stored). Performed inventory controls and kept quality standards high for audits. Managed process of inventory control and developed tracking procedure. Maintained a clean and safe work environment. Communicated and cooperated with supervisor and coworkers.

* Skills: SQL, Oracle, Tableau, Excel Macros & VBA

Data Warehouse Analyst/Office Administrator

Kamerycah,Inc.(Kanefuku Co.,Ltd, USA)

. Assisted in prooﬁng Marketing materials as required in the USA, Canada, and Vietnam. Created marketing proposals/budgets for advertising in newspapers, social media channels every week. Delivered, achieved, and increased our company's targets monthly. Daily inventory report.
. Booked and scheduled follow-up appointments as needed with Japanese doctors. Handled, answered phone calls, explained our products to each customer, and other administrative tasks, which assigned by Manager.

Marketing Assistant & CSR

Royal Asia Company (Real Estate)

. Managed the Company's website, and social media channels. Kept updated information on our Real Estate blogs. Created and designed property ﬂyers. Researched and analyzed other competitors. Assessed market trends by using Google Analytics Solutions, and Google Trends.

. Performed a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms, and faxes; and sorting and distributing incoming mail. Assisted billing by preparing and sending invoices. Scheduled, and tracked meetings, and appointments, booked flights and travel arrangements.

Marketing & Administrative Manager

Euro Asia Trip Tour & Travel Company

. Developed strategies, programs, and policies to promote tourism. Wrote marketing plans, met, and cooperated closely with hotels/motels, and restaurant owners. Prepared the annual budgets and other business expenses. 

. Led my team to meet their sales targets. Observed consumer behavior in three countries (Vietnam, Myanmar, Thailand) and created an action plan for our business strategies.

Marketing & Business Development Executive

Tns Market Research

. Conducted market research and analysis to gain an understanding of the fleet market landscape, consumer behavior (buyer’s journey), and market trends; including the development and implementation of market intelligence initiatives such as surveys, studies, etc. 
. Monitored the FMCG industry’s developments, news, and competitor activities to identify trends and opportunities. 
. Collected and analyzed data from a variety of sources to support market intelligence efforts; interpreted data and presented insights in a clear, concise manner. 
. Collaborated closely with the content manager, campaign strategists, sales and account management, and product marketers to leverage insight for strategic initiatives. 
. Supported the development of content and presentations for internal and external audiences.

Field Market Research Supervisor

Hello, my name is Sophia Nguyen. I am a goal-oriented, self-motivated, patient, and quick learner. My interests are in Cybersecurity, Computer Science, Data Science, Data Analytics, Machine Learning, AI, and E-Commerce. I utilize statistical analysis, accounting, marketing tools, and software to conduct research and analyze markets, products, and consumer behavior. Additionally, I assist business owners in making informed decisions, increasing sales, and providing excellent customer service.

_ Data Science: Python (Numpy, Pandas, Matplotlib, Seaborn), R, Machine Learning and AI, Apache Spark, Hadoop, MongoDB, TensorFlow, Looker, Oracle.

_ Data Analytics: Statistical Analysis, SPSS, SQL, SAS, Tableau, Power BI, VBA, XML & Data Mining, Google Analytics & Environics Analytics.

_ Research methods: Quantitative surveys, Focus groups, Qualitative research interviews, Qualitative case studies.

_ Marketing tools/software: Hubspot & G-Suite, MailChimp, Canva, Photoshop, Social Media channels.

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