Degordian

Marketing and PR Assistant

Joberty

Helped build a community for developers to anonymously share their experience and help others make better career choices.

Community Specialist

Nomad Capitalist

Was in charge of managing and overseeing the operations team 
Participated in planning and structuring yearly goals 
Established quality assurance protocols 
Audited current and proposed improvements to processes to achieve smoother operations

Operations Manager

Managed a team of project managers in person and remote 
Assisted the Director of Operations in day-to-day business operations 
Participated in full-cycle recruitment 
Established and implemented onboarding and employee training processes
Trained and managed a remote team, as a part of business expansion 
Conducted biannual performance reviews with defined career paths
Created detailed reports on employee performance and project progress

Assistant Operations Manager

Served as the lead point of contact for clients
Handled and coordinated client projects to ensure timely and successful delivery
Communicated with external stakeholders 
Prepared and delivered reports

Client Case Manager

Trizma

Handled a high volume of'technical inquiries and complaints, provided appropriate and timely solutions and alternatives 
Regularly followed up to ensure satisfaction
Kept up to date with product improvements and the market changes

Customer Service Representative

AIESEC Serbia

Part of the Executive Board as one of Vice Presidents of Local Committee Metropolitan (AIESEC Serbia) 
Managed a team of 12 people
Created yearly strategies and plans for the local market
Established partnerships with international entities
Ensured high-quality customer experience
Participated in creating marketing campaigns for 3 products
Organized and participated in collaborative events and panels with other student organizations
Developed detailed internal processes

Vice President Operations (Outgoing Exchange)

Managed a team of 4 people 
Created and managed social media campaigns (Facebook and Instagram)
Organized promotional events
Communicated with existing and potential media partners 
Designed and created content for internal and external communication channels
Drafted and presented monthly marketing reports

Team Leader of Marketing and Public Relations

Built online and offline communities
Outreach to interested students 
Provided support with applications for volunteering and work opportunities
Reviewed and offered support with CV creation 
Managed exchange participants to ensure satisfaction with the program 
Coordinated with international teams to ensure a high-quality experience for exchange participants
Participated in event organization
Held personal assessment meetings with exchange participants to review their experience and ensure high NPS

Team Member of Outgoing Exchange 

Bibo Global Opportunity

Provided one-on-one personalized English language tutoring to people of all ages. 
Focused on teaching conversational and business English and improving my students' fluency. 
Taught specialized, high-intensity classes to students preparing for IELTS and TOEFL exams.
Encouraged and followed students' progress.
Ensured great satisfaction with my students and gained regulars.

Taplio

Sofija Rajković's Linkedin Analytics

Sofija Rajković

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Sofija Rajković's Linkedin Analytics

Sofija Rajković

Want to drive more opportunities from LinkedIn?

Sofija Rajković's Linkedin Analytics