Let's Build Brands

Social Media Manager

Social Hathi Group 

Spearheaded lead generation campaigns for esteemed brands such as MakeMyTrip, achieving remarkable results and driving business growth.
Orchestrated successful lead generation initiatives for Biggies Burger, a renowned grilled burger food chain in India, contributing to their franchisee promotion and expansion efforts.
Accomplished Social Media Manager with expertise in optimizing social media channels for maximum impact.
Proficient in creating social media calendars, content planning, and scheduling for consistent and engaging brand messaging.
Skilled in executing Facebook Ads and Google Ads campaigns to generate leads and increase brand awareness.
Demonstrated ability in customer onboarding and communication, fostering strong client relationships.
Analytical mindset, utilizing data analysis to provide valuable insights for continuous improvement.
Strong team management skills, streamlining processes for efficient execution.
Adept at handling technical aspects of social media management, staying ahead of industry trends.
Ready to leverage experience to drive exceptional social media strategies and achieve measurable success.

Developed and executed comprehensive social media strategies aligned with business objectives, target audience, and brand identity.
Created engaging content across various formats tailored for different social media platforms.
Monitored and engaged with the online community to build relationships and foster a positive brand image.
Planned and executed paid social media campaigns to increase reach and drive conversions.
Utilized analytics tools to track performance metrics, generated reports, and provided actionable insights.
Stayed updated with industry trends and emerging best practices for brand growth and engagement.
Managed customer inquiries and feedback through social media channels, ensuring satisfaction and loyalty.
Collaborated with influencers to amplify brand reach, increase engagement, and drive conversions.
Handled negative feedback and PR crises effectively, protecting the brand's reputation.
Developed expertise in various social media platforms, optimizing strategies based on their features and audience preferences.
Integrated SEO techniques to improve organic visibility and drive website traffic.
Worked closely with cross-functional teams to maintain a cohesive brand presence across channels.
Actively pursued professional development and stayed up-to-date with evolving social media trends.

Social Media Analyst

ITTCD

Digital marketing executive at ITTCD company with a diverse skill set in various aspects of digital marketing.
Proficient in conducting thorough keyword research and providing valuable insights for content optimization.
Experienced in proofreading client reports to ensure accuracy and professionalism.
Skilled in data management, organizing and analyzing data for informed decision-making.
Adept in social media optimization, maximizing the reach and engagement of social media platforms.
Knowledgeable in basic SEO techniques to enhance website visibility and ranking.
Expertise in social media engagement and posting, creating compelling content and fostering audience interaction.
Proficient in managing Google Dashboards, tracking key metrics, and generating insightful reports.
Well-versed in managing and responding to reviews, maintaining a positive online reputation.
Familiarity with CRM systems, facilitating efficient customer relationship management.
Conduct thorough competitor analysis on websites and social media platforms to identify areas for improvement and stay ahead in the market.
Skilled in B2B marketing platform posting, targeting businesses to generate leads and drive conversions.
Experience in student enrollment strategies, promoting educational programs and increasing student enrollment rates.

I aim to showcase my comprehensive skill set in digital marketing, including keyword research, proofreading, client reporting, data management, social media optimization, SEO basics, social media engagement and posting, Google dashboard management, reviews management, CRM, content research, competitor analysis, B2B marketing platform posting, and student enrollment. I have consistently delivered results in these areas, utilizing my expertise to drive success and achieve organizational goals.

Digital Marketing Executive

Upwork, Fiverr, PeoplePerHour 

Accomplished freelance marketer specializing in Instagram services.
Excel in delivering impactful Instagram shoutouts and optimizing account performance.
Proven track record of successfully flipping Instagram accounts and driving growth.
Conduct thorough account audits and competitor analysis for enhanced results.
Expertise in precise target audience research and effective community page promotions.
Create engaging Facebook pages, facilitate collaboration posts, and promote captivating stories.
Well-versed in leveraging Facebook and Telegram groups for wider reach.
Deep understanding of Instagram trends, algorithms, and strategies.
Recognized for consistently delivering exceptional results and driving client success.
Committed to providing tailored, professional, and reliable solutions.
Passionate about empowering businesses with a strong online presence and fostering engagement.
Dedicated to continuous learning to stay at the forefront of Instagram marketing expertise.
Work closely with influencers and bloggers to curate engaging content and grow their follower base.
Support bodybuilders in building their personal brand by showcasing their transformations and expertise.
Passionate about promoting the success and growth of gym owners, athletes, influencers, bloggers, and bodybuilders through social media.
Successfully achieved a remarkable one million reach in just one month for influencer clients, driving substantial visibility and engagement.
Proficient in executing effective influencer marketing campaigns to generate additional revenue streams.

Freelancer

foodpanda India

As a Backend Customer Care Executive at Foodpanda, I played a pivotal role in ensuring seamless customer experiences and resolving issues related to delivery, payments, technical glitches, and overall customer satisfaction. With a strong focus on problem-solving and effective communication, I consistently delivered efficient resolutions while collaborating with cross-functional teams. My experience equipped me with valuable skills, including exceptional communication, problem-solving, technical proficiency, and a customer-centric approach.

Key Responsibilities:

Communicated with customers and delivery personnel through various channels, including calls, emails, and tickets.
Addressed and resolved delivery boy concerns regarding salary, extra delivery pay, and issues related to restaurant order delays.
Assisted customers with payment failures, refunds, and order delays, ensuring prompt and satisfactory resolutions.
Managed customer complaints regarding poor packaging, delivery delays, and delivery personnel misconduct, providing empathetic and efficient solutions.
Liaised with restaurant owners to address technical issues, resolve conflicts, and ensure smooth order processing.
Utilized backend systems and databases to accurately record customer information, track issue resolution, and provide comprehensive follow-up.

Skills Developed:

Customer Relationship Management: Built strong customer relationships by providing personalized support, managing expectations, and ensuring customer satisfaction and loyalty.
Communication: Effectively communicated with customers, delivery personnel, and restaurant owners through various channels, ensuring clarity and empathy in addressing concerns.
Problem-Solving: Demonstrated strong problem-solving skills by analyzing complex situations, gathering relevant information, and providing optimal solutions promptly.
Technical Proficiency
Time Management
Empathy and Patience
Adaptability
Collaboration
Attention to Detail

Customer Care Executive

Meesho

While working as a Reseller with Meesho Successfully drove e-commerce sales and generated revenue by reselling products through different social media platform and community groups.
Expert in product research and selection, identifying high-demand items with strong market potential.
Implemented effective marketing and promotion strategies, utilizing social media platforms, WhatsApp, and community groups , facebook marketplace listing, and B2C Platforms to attract customers.
Maintained exceptional customer relationships, ensuring prompt response to inquiries and addressing concerns to maximize satisfaction.
Efficiently managed order fulfillment and coordination with suppliers, ensuring timely delivery to customers.
Proficient in data analysis and reporting, leveraging insights to optimize strategies and improve business performance.
Demonstrated strong communication and negotiation skills in interactions with customers and suppliers.
Exemplified excellent time management and organization, consistently meeting deadlines and effectively managing inventory.
Adapted to changes in the e-commerce industry, continuously learning and staying updated with market trends.
Achieved notable results, including a high number of successful transactions, significant revenue generation, and positive customer satisfaction ratings.

Seller

KKT Construction Company

Engaged in Industrial Training for the final semester as a site engineer, focusing on the construction of a sports facilitation center at Netaji Subhash Chandra Bose Stadium in Narnaul, Haryana.
Actively participated in project planning, site supervision, and coordination with stakeholders, gaining hands-on experience in real-world construction challenges.
Embraced opportunities for learning, applying theoretical knowledge in practical scenarios, and seeking guidance from experienced professionals.
Developed skills in project management, quality control, blueprint interpretation, and quantity surveys during the on-site construction process.
Enhanced understanding of construction methodologies, safety regulations, and the importance of effective communication and teamwork.
Contributed to the successful completion of the sports facilitation center, fostering a passion for continuous learning and a commitment to excellence as a site engineer.

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