Sonia Kanda, MBA's Linkedin Analytics

Solid experience within the aviation industry, with experience of supporting the entire customer journey. Cabin Services - The development, supply and procurement of on-board products (blankets, cutlery etc) Service Development - Designed and developed services for all cabins and AC types Global Sales - Formalised many sales contracts whilst working in New York, and supporting the UK and Global markets (focusing on the bank industry) Ground Experience - Oversight of the entire commercial programme at JFK, Terminal 7 (a terminal managed by BA at the time), including concessions, advertising and third-party airlines leasing space; and Lounge Management and Development (UK and US Market) Contract Management- With oversight of managing BA's relationship with Heathrow Airport Limited (HAL), focusing on the premium and commercial strategy, whilst supporting multiple projects and communication change programmes. Start Up Manager (Operational Delivery) - Supporting all start-up activity (new routes, brand new terminal moves, supplier and fleet changes, whilst working within BA's Worldwide Airport Current Position: Commercial Delivery Manager - With oversight of the Commercial and Transformation journey for BA and initiatives within the strategy.