MODIFI

Helping the organization to improve sales operations excellence, Implementing and customizing salesforce objects, fields, and workflow to standardize the overall sales process. build custom objects to track the direct and indirect leads and partner referrals.

RevOps Manager

ServiceNow

Renewal Annual planning,  Building advanced reporting system and dashboard using tableau and powerBI.

Renewal Sales Operations Manager, APJ

NetApp

Area Operations Manager takes responsibility for all the aspects of sales operations such as GTM strategy, Quota planning, account segmentation, territory management, resource planning, and sales coverage model.

As a regional SPOC(single point of contact) for INDIA and SAARC sales teams have to create various reports to ensure sales forecast is always accurate, sales performance metrics, end-end deal tracking, and other sales analytical reports(Maintain SFDC hygiene, past due date opportunities, etc). 

Liaison to Order Management, order fulfillment team, manufacturing and planning team, Managing Distributors, Managing Channel Development Managers, Logistic Teams,  Collections Teams, and Internal compliance team.

Sales Operations Manager

1.Administer and customize our Salesforce implementation and deployment, including design, documentation,analytics, training, deployment, and support
2. Collaborate with sales, operations, and other stakeholders to analyze requirements and translate into technical
requirements and articulate design considerations and trade-offs
3. Maintain and customize all aspects of the Salesforce platform including objects, fields, layouts, security, reporting,validation rules, workflows, data manipulation and migration
4. Maintains multiple user profiles, role hierarchy, security, and sharing rules, and other Salesforce.com
out-of-the-box access features
5. Perform data integrity (rules and merging records) functions establishing proper ownership and record typemaintenance in accordance with sales territories
6. Create and maintain documentation on processes, policies, application configuration and help related materials for users
7. Work with custom workflow, notifications, approval processes, and Lightning Process Builder
8. Develop reports and dashboards for various teams and departments throughout the organization. Guide themwith self-service report writing and dashboard maintenance

Senior Sales Operations Analyst

Owning and Managing following NetApp Programs.

1. QLET Process: Generating NetApp product parts lead times for internal and external customers to help to quote and to book the product.
2. NEMS(NetApp Eval Management System): Managing NetApp Evaluation Management System(NEMS) tool to track the NetApp Demo-Eval system and their conversion details and other administrative utilities.
3.PVR Delegation: Administrating and providing delegate access to the PVR approvers using ERP.
4.Expedite Process: Creating request to Planning and Manufacturing team to expedite the shipping of the booked orders.

Program Manager

Oracle India Pvt Ltd

•	Configuring products and creation of Quotes, recognizing customer needs and continuously  developing new ways to meet their requirements.
•	Auditing Orders of the team and giving feedback to the management.
•	Ensure tasks are completed with 100% quality and TAT.
•	Handled calls with the stake holders of different process.
•	Doing an RCA analysis of the quality error.
•	Prepare EOD Reports, 
•	Need to prepare various reports on Dependency Reduction Project
•	Generating daily, weekly, monthly reports on TAT, Productivity, and Quality.
•	Auditing the Quotes for the team.
•	Assist in Query Resolution
•	Conducting process training for fresher’s and experienced.
•	Supporting other teams during quarter ends.
•	Participated in QRM sessions (Quality Review Meeting) with Quality team, Project team and Managers to see the presentation of the Managers on RCA & CAPA (root cause analysis & corrective action, preventive action) for the gaps/ errors committed by their respective team members

Order Management Analyst

Sales operations manager with 12+ years of experience in assisting sales leaders in operations, quota building, planning, GTM strategy, sales, and revenue forecasting, driving sales productivity. Expertise in annual sales planning, sales compensation, buidling data driven model, revenue tech stack, CRM and automation expert.

Also, Certified Salesforce Admin with hands-on experience in building end-end solutions for the sales and marketing teams by building business processes, sales/marketing automation, CPQ, reports and dashboards, and user training.

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