Crisp

CrispCoach.com is relentlessly transforming lives of entrepreneurs, teams of small businesses, and changing the game in the law firm growth industry.

Crisp has helped thousands of attorneys — from solo and small firms to large practices — build their brand, differentiate themselves from competitors, attract better cases, and earn millions in new revenue.

Modeled off guidance of unconventional experts, Crisp Coaching remixes management consulting, leadership development, and future-proof organizational design.

Crisp hosts—and delivers consistently valuable content during—workshops at world-class facilities in Atlanta, GA.

Crisp has been featured in The Wall Street Journal, Forbes, Inc., Huffington Post, Avvo, ABA Journal, and The Trial Lawyer.

The Game Changing Attorney Podcast (available on iTunes, Spotify, Google Podcasts, etc.) -- www.legalpodcast.com

The Game Changing Attorney (available on Amazon and Barnes & Noble) -- www.gamechangingattorney.com

Crisp has been recognized on the Inc. 5000 (Fastest Growing Private Companies in the U.S. - 2024, 2022, 2021, 2020, 2019, 2018, 2017), as well as Atlanta's Top 100 Fastest Growing Private Companies (2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016) & Atlanta's Best Places to Work, Crisp (www.crisp.co) is the nation’s fastest-growing law firm growth company.

Executive Coach

Superversive™

If and when you need:

● a player/coach to up-level talent, teams, and leadership culture

● help revealing blind-spots and untangling knots

● a change agent or contrarian opinion for a thought-provoking perspective

…let’s connect.

“Superversive” describes a constructive hack: enjoy yourself, ruthlessly make sense, and grow the top-line.

Scroll down for colleague testimonials or visit superversive.co

B2B Digital & Data Product Strategy

ISS | Institutional Shareholder Services

● Accelerated product lifecycle by researching usage patterns, defining value drivers for roadmap prioritization, and executing product-led growth strategy for $20M ARR sales enablement product portfolio.
● Led customer-informed concept, design, and launch of next-generation enterprise ingestion, curation, and reporting platform for digital & data products.
● Syndicated best-practices for $6M ARR cyber risk product, including usage tracking and improvements to supervised machine learning model.

Director of Product Management, North American Distribution Intelligence & Cyber Risk

American Express

● Led product development and data-informed design for innovative digital lending channel for small business, generating $100M+ revenue on $1B+ portfolio.
● Spearheaded initiative for risk-based approval of product for up to $250k in 60 seconds, enhancing user experience and streamlining processes.
● Connected B2B and B2C data from proprietary sources to deliver premium user experience for 600k business owners, leading to acquisition of competitor assets.

Senior Manager, Product Management & Digital Acquisition

● Designed and deployed data product management framework engaging domain experts, business analysts, and technologists to drive a culture of data quality improvement and engaged stewardship.
● Executed deployment of SaaS product to categorize, reconcile, and visualize metadata from 6 lead generation and risk data warehouses, reducing operational cycle times and improving feedback loop.
● Developed processes to move sales enablement data efficiently across systems at near real-time and batch modes, reducing statistical noise by 50% for key performance indicators.

Program Manager, Commercial Data Governance & Business Engagement

J.P. Morgan

I was among the first 20 employees hired into JPMorgan Intelligent Solutions in New York City.

JPMIS was an initiative focused on leveraging artificial intelligence (AI) to enhance various business operations. It included the establishment of a Center of Excellence to explore diverse AI use cases, such as automating document reviews through the Contract Intelligence platform, predictive collateral management, and the holy grail of digital marketing: attribution of offline transactions.

Product Development & Delivery

● Orchestrated the integration of people, systems, and processes across 2 lines of business, 4 central bank auditors, and 6 sovereign regimes to deliver over $1B USD of working capital in local currency, based out of São Paulo, Brazil.
● Established informal information sharing norms and mentored junior staff to build credibility with enterprise stakeholders.
● Developed resilient feedback loops with partners to anticipate challenges, mitigate delays, and reduce risks.

Credit Product Strategy & Implementation, Global Corporate Bank

● Led 100+ B2B client-facing digital project implementations of global cash management and core banking products.
● Developed and coached new hires, updating policies & procedures to support sustainable client onboarding.
● Successfully integrated systems with 10+ complex customer ERPs processing Accounts Payable/Accounts Receivable for Fortune 500 clients, based out of Chicago, IL.

Implementation Management, Payments

Accenture

Led consulting assignments including:

- 10 month long data governance initiative for energy sector resulting in data visualization at-scale
- 9 month long comprehensive implementation for federal department leading to successful product migration
- 3 month long sales support strategy project in retail sector entrenching add-on work
- 5 month knowledge management exercise for technology partner resulting in decreased training cycle time

Consultant, Information Products

Enterprise product intrapreneur delivering at intersection of strategy, marketing, and organizational design | People, Behavior, Process, & Outcome Watcher

I’m looking forward to being your game-changing business transformation strategist. 

With 20 years experience in startups, private equity, and Fortune 100, I’m a BizOps catalyst for teams and leaders to step into the void, align, and do the right thing.

I have an established a track record of up-leveling colleagues, sharing thought-provoking perspectives to aid in sense-making, and aligning people, processes, and systems.

The result: satisfied clients, energized staff, and programs that earn multiples of return on investment.

As a creative omnivore, my professional philosophy encourages teams to be joyful and ruthless. 

I believe the path to business innovation starts with vulnerability: by being authentic and collaborative around a specific, measurable, achievable, relevant, and time-bound performance-challenge.

With a sense of urgency, let’s grow your business into a world-class team in a first-class way.

Kolbe: 7364
PRINT: 7-4

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