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Spencer Udell

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As a user-obsessed Product Manager with a knack for turning complex challenges into customer-centric solutions, my journey in the tech industry, particularly within the travel sector, has been fueled by a passion for enhancing customer and user experiences. Without the formal confines of a college degree, my career has been my classroom, where hands-on experience and a relentless drive for innovation have been the cornerstones of my success. Leading with a customer-first approach at Expedia Group, my role involves guiding cross-functional teams to craft and refine the product roadmap and backlog. Through diligent market research and insightful analysis of customer feedback, I identify opportunities to fill critical gaps in the travel market. By leveraging data insights and tools like JIRA, Miro, Confluence, and Tableau, I've spearheaded initiatives that not only meet but exceed user expectations and propel business goals forward. My proficiency extends to account management, where strategic partner consultations, content optimization, and meticulous rate and availability adjustments have markedly improved booking performances. Leveraging tools such as Salesforce, Workday, Zoom, 8x8, and Slack, I foster effective communication and teamwork, which are pivotal to our shared achievements. Adept at navigating fast-paced and collaborative environments, I am a results-focused and motivated professional, continuously seeking new skills and technologies to enhance my product management capabilities. My commitment to driving growth and success within the tech and travel industries remains steadfast, as I consistently explore innovative avenues to enrich user experiences and stakeholder engagement. A small sample of my areas of expertise include: ● Product Management ● Product Frameworks ● Customer Experience ● User Experience ● Product Delivery ● Project Management ● Agile Methodologies ● Business Case Development I am interested in connecting with current and former team members, product management professionals, and like-minded people who enjoy delivering game-changing solutions.

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