Tech Mahindra

Domain Utilities (Kahramaa)
❖ Manage an overall project vision with supporting project plans and ensure project execution and delivery.
❖ Guide Business Analyst in requirement gathering, accountable on workflow and prototype of requirments.  
❖ Mentoring developers in understanding of business problems.
❖ Meeting business stakeholders and facilitating automation of manual business processes.
❖ Manage and improve the IT portfolio of initiatives and its associated governance processes. Act as an advisor to Client Business Stakeholders on IT related Projects.
❖ Acted as Scrum Master in facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices.
❖ Analyze data and project information to identify process improvements and new business opportunities.
❖ Created Business Case, Project Scorecard and SOW for major IT Projects of the Client. Plan and monitor project timescales and budgets using established project methodologies.
❖ Optimize processes, tools, metrics, and human capital to enable effective and efficient delivery of company projects, including, enhancements to implemented systems, and supporting rollout and user adoption initiatives.
❖Liaise with the IT Manager in ensuring strategic alignment/integration of the IT projects meets aligned corporate objectives.

Project Manager

Accenture

❖ As a part of APAC (Middle East, Resources Industry Group) Proposal CoE team I used to steer sales enablement, sales support, solution authoring and bid management activities.
❖ Created NBM decks, bid budget, and setting up of war-room. Reviewed complex solicitations and prepared specialized and non-routine responses for proposals, bids, and contract modifications.
❖ Transitioned to PMO Department. Responsible for ensuring PMs adhere to PMO Governance and best practices
❖ Maintaining central repository of all client communications, change management, costing documentation as per tech stacks and Geo

Senior PMO Analyst

SmartIMS Inc

❖ Engaged in all aspects of project planning within and across related projects including scope, budget, financial forecasting, and scheduling.
❖ Organized project meetings to review new project proposals, provide project updates, escalate and prioritize the Project Portfolio.
❖ Facilitated project baselining, documentation, and mobilization. Oversaw the project delivery roadmap, captured risks and escalations, established project expectations, and maintained the scope and financial budget.
❖ Interacted with supporting teams to understand client deployment requests. Partnered with third-party vendors, internal technology teams and internal business units to determine roadmaps, enhancements, and issue resolution.
 ❖Owned and shaped the change management approach for the projects within the IT programme. Led change management governance with customers and CAB.
❖Mentored and coached direct reports and others in the team, working closely with the competency leads, to develop them into top performing individuals who would excel at what they did
❖Created transparency and predictability across teams using appropriate tool  and  metrics  including story mapping, roadmaps, sprint plans, burn down charts, cycle times, value stream maps and release plans
❖Conducted coaching sessions and facilitated daily stand-ups, sprint planning /review /retrospective backlog grooming

Project Manager Scrum Master

MICROSOFT GLOBAL SERVICES CENTER (INDIA) PRIVATE LIMITED

Identified Project goals, coordinated with Line of Service Managers to make the project execution complete with in the given timeline with complete knowledge transfer to the support teams.
❖To plan, design, build, test and deploy releases in a controlled and timely manner. 
❖Participated in client meetings, brain-storming sessions, discussions, engagement plans for preparing and delivering project and resource plans.
❖Managed both delivery and presales projects in AI, Azure Cloud Deployment for customers of Microsoft. 
❖Engaged with Pursuit, Delivery Leadership in EMEA and APAC Region
❖End-to-end planning, stakeholder management and communication management and ensure projects delivery is on time and budget
❖Supported as PM for various applications like Emotion Analysis Application, Asset Maintenance Management systems etc.

 Project Manager

Deloitte

•	Responsible for Data Governance of Accounts, Contacts in Siebel CRM Production environment of Deloitte Canada Accounts.
•	Acted as Business Analyst for Internal Deloitte Clients to manage Siebel CRM process.
•	Supporting the Marketers in User Adoption and Process Enablement process. 
•	Providing Operational Maintenance/ Supporting Infrastructure of Siebel CRM
o	Manage Service Request, enhancement request, EDM updates from Finance and raise service ticket to IT team
o	Requirement Management – Quarterly support for Maintenance release of Siebel CRM used by Practitioners, Business users like BDS Contacts team etc. 
o	Provide UAT support for seamless integration of new functionality into Production system.
o	User support – Focus to drive better service. Ownership of tickets falling under CRM Team such as Access & Exemptions, Process- related inquiries etc.
•	Adoption Learning and Support- Provide Internal Deloitte Canada clients with both process and technology-based learning and support. Few training sessions provided in past includes Account Plans, CRM upgrade, Contact Management etc. 
•	L2 Support for Sales Module for Client - BASF – Duration 8 months. Environment - SAP CRM 7.0/ SAP ECC 6.0

Business Analyst 

GlobalData Energy

Associate IT Analyst

Ocean Sparkle Limited

Business Development Executive

Dstreet Advisors

Equity Research Analyst

IT Project Manager with a proven record of managing Complex Business and Technology projects within 𝐄𝐧𝐞𝐫𝐠𝐲 & 𝐔𝐭𝐢𝐥𝐢𝐭𝐢𝐞𝐬 sector

 𝐓𝐲𝐩𝐞𝐬 𝐨𝐟 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐞𝐱𝐞𝐜𝐮𝐭𝐞𝐝:

1. Data and Regulatory (Water Management)

2. Cloud (AZURE) Migration (Water Data)

3. EV Charger Integrated S/W Solution

𝐃𝐞𝐦𝐨𝐧𝐬𝐭𝐫𝐚𝐛𝐥𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞:

- Multiple concurrent projects
- Size up to 25 million QAR
- Cross-functional teams
- Vendor management
- Organizational change management
- Agile methodologies (Scrum, Kanban)
- DevOps and Business Analysis
- Azure Fundamental Certified
- MS Visio, MS Project, Jira, Gen AI prompts.

𝐃𝐨𝐦𝐚𝐢𝐧 𝐄𝐱𝐩𝐨𝐬𝐮𝐫𝐞:

- Automated Water Metering System
- Regulatory in Water Infrastructure
- Data in Water Management
- EV Charger
- Electricity Metering and Grid Maintenance
- Oil & Gas Refinery

When I am not working, I enjoy meditation, playing sports and watching thriller movies.

✔ If you wish to connect with me kindly drop me a line at shridhar.iyer520@gmail.com or call or
message me at+974-66579807

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