Stealth Mode

Helping business owners to address their concerns and goals through organization analysis and recommendations on available business processes and procedures.

Management Consultant

Simian Group

Management Advisor

Bukalapak

[Additional scope]
Reporting to SVP of Product and collaborating with 1 Product Manager

Managed Apps and Features:
1. BukaTabungan - Login, KYC, Account Opening, Fund Transfer, Offline Withdrawal
2. Mitra Bukalapak - Kirim Uang (Offline Cash to Online Transfer by Mitra)
3. Bukalapak Marketplace - Health Insurance (membership purchase)
4. Remittance as a service - SaaS for allowing independent fund transfer across bukalapak ecosystem

Scope of work includes: 
1. Product Strategy & Roadmap development
2. Fulfill mandatory periodic regulatory reporting and requirement submission for managed products to regulators
3. Complete licensing requirements for managed product scope
4. Partnership management for product collaboration (Standard Chartered for BukaTabungan)

Product Leader for Payment Fintech

Reporting to SVP of Product and collaborating with 2 Product Managers

Achievements:
1. Increased Mutual Fund AUM in BMoney App by 24% by launching loyalty program; BMilestone
2. Launched Stocks Trading Feature in BMoney App (WPPE licensing, IDX and KSEI audit submission)
3. Delivered B2B solution MOFA for Employee Benefit Financing platform (under Financing Tribe)

Managed Apps & Features:
1. BMoney - Login. KYC, Mutual Funds Trading, Gold Trading, and Stocks Trading
2. BMoney Privilege - Login, Client KYC, Sales Assisted Mutual Funds Trading
3. Bukalapak Marketplace - BukaEmas (Gold) and BukaReksa (Mutual Funds)
4. Mitra Bukalapak - Saldo Mitra Investasi (Mutual Funds)

Scope of work includes:
1. Product strategy and roadmap creation
2. fulfill licensing requirements (documentations and regulatory obligations on product journey and setup)
3. Partnership management for API integration (Treasury for Gold and CGS CIMB for Stocks)

Product Leader for Investment Solutions

Halodoc ID

Reporting to AVP of Product and working with 1 Product Manager

Achievements:
1. Introduced ICD 10 codes for diagnosis classification in the platform, reducing 21% of monthly excess claim
2. Allowed doctors to provide rest recommendation (digital sick note) for the patients
3. Improved insurance linking rate by 26% by allowing users to search for their corporate name / specific keyword

Head of Product for Digital Outpatient Insurance

Reporting to AVP of Product and working with 2 product managers.

Achievements:
1. Increased 115% of insurance linked users by identifying unlinked insurance members in Halodoc user base by using identity matching
2. Reduced 24% of operational hours for membership yearly renewal by automatic recognition between old and new memberships
3. Shorten claim processing time by 17% after using standardized reporting format for all users

Managed scope:
1. Insurance registration (linking) flow, awareness, and conversion
2. Discovery for covered benefit within platform services; consultation and pharmacy delivery
3. Operational setup automation for insurance membership (add / edit / deactivate / renew)
4. Automation for claim processing and reporting

Product Lead for Digital Outpatient Insurance

Tokopedia

Tokopedia Marketplace Advertising Tribe - TopAds

1. Introduced Keyword Insights for keyword ads users
2. Delivered new seller TopAds dashboard design
3. Improved Ads occupancy rate in search through targeted product acquisition

Senior Product Manager

Assigned in Logistics Tribe focusing on Internal Tools for Reporting and Integration with new Partners

1. Included Operational Handling to Revenue Reconciliation Report, reducing dispute rate from 3-4% to 1% on monthly basis 
2. Enabled Seller Cashback program for J&T, SiCepat, AnterAja, and Lion Parcel Cashless Shipment, increases market share for mentioned partners in Tokopedia Ecosystem.
3. Integrated New Delivery Services; AnterAja SameDay, SiCepat Cargo and JNE Trucking
4. On-boarded new Logistics Partners; AnterAja and Lion Parcel

Product Manager

Citi

Handling day-to-day operational activities which covers document checking, local regulation advisory, and transaction authorization for trade related transactions.
Responsibilities include:
1. Cater special handlings required for top-tier local company clients
2. Offer guidance for newly on-boarded clients on various trade products
3. Increase security and control over transaction processes
4. Provide advisory related to local regulations and goods restrictions

Trade and Treasury Operations - Trade Supervisor

Managing automation projects across department to increase efficiency and competitiveness of the bank and liaise with multi-stakeholders for any inquiry related to the department. Responsible for department's reporting for both in-country and regional.

Managed Projects:
1. Tax Operations Transaction Processing Platform Enhancement
2. Robotics for Reconciliation of cash delivery and collection
3. Branch and Operations Office Relocation
4. Sanction Screening Maintenance

Project Manager

Brought additional values to managed project in the assigned departments across bank.

1st Rotation: Consumer Banking Technology
Sistem Kliring Nasional Bank Indonesia New Generation (SKNBI NG)
Initiated project from Bank Indonesia (BI) impacting the whole banking industry to enhance intermediary system between BI and Banks for a better customer experience.
1. Identified and finalized necessary business requirements from all involved stakeholders
2. Classified requirements based on: urgency, importance, and resources available to create priority list
3. Initiated and led meeting discussions and conference calls
4. Maintained communication between regional technology support and local stakeholders for system enhancement preparation
5. Established periodic reporting to senior management and highlight critical items
6. Coordinated testing between local stakeholders, regional application owners, and regional testing team
7. Ensured end-to-end testing for involved process run smoothly
8. Developed accounting entries flow and scenarios for the new fund transfer process
 
2nd Rotation: Registrar and Transfer Agency, Securities Services Operations
New Funds System (NFS) – S-INVEST
A regulatory project from KSEI to introduce new mutual funds intermediary system, enabling standardization of instruction exchange between market participants.
1. Managed whole securities services operations department’s progress
2. Organized weekly meeting for progress tracking with each impacted unit within the department
3. Gathered, refined and consolidated required business requirements for Registrar and Transfer Agency unit
4. Coordinated testing for Registrar and Transfer Agency unit
5. Provided bi-weekly reporting to senior management and properly escalate risks and issues identified
6. Acted as the central point of contact for operations and business to liaise with regulator (KSEI), local vendors, and internal technology team
7. Approached local vendors for project proposal bidding

Operations and Technology Management Associate

Consolidated and report corporate clients cash transactions to PPATK (Pusat Pelaporan dan Analisis Transaksi Keuangan).

1. Performed name checking for sanction clearance.
2. Updated local sanction list with new sanction list provided by OFAC (Office of Foreign Assets Control).
3. Analyzed red flag corporate transaction cases and provide justifications and clearance for each case.
4. Reviewed and updatde internal policy for every new AML policy published.
5. Established new matrix containing corporate data used for cash transactions reporting.
6. Summarized applicable AML policies from regulator for control matrix purposes.

Institutional Client Group Anti-Money Laundering Specialist

Universitas Prasetiya Mulya

Delivered, reviewed, and evaluated students' understanding on the subject, distribute quizzes on weekly basis, and submit weekly report on class situation

Introductory Statistic Tutor

CISDEV, Prasetiya Mulya Business School

Assist in the collection of required data

Research Assistant

Prasetiya Mulya Business School

Delivering, review, and evaluate students understanding on the subject, distribute quizzes on weekly basis and submit weekly evaluation report about the situation in the classroom

Business Mathematics Tutor

DBS Bank

Analyze research results and assist in research data

Generalist in the making, studied business and finance, experienced in banking (transactional) operations, process improvement, project delivery and management, product development and strategy.

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