Christina Stelzer's Linkedin Analytics

As a Customer Success and Services Operations Executive, I drive the strategic and operational vision to scale and improve overall customer experience, annual revenues, and product adoption. I have a proven track record managing various aspects of customer success and services businesses, including strategy development, operations, analytics, program and risk management, sales, delivery, and enablement. I excel at executing complex strategies and solve business problems in inclusive cross-functional manner, keeping organizational change management in mind. I leverage my strong decision-making, problem-solving, communication, and stakeholder management skills to manage globally distributed cross-functional teams and coordinate large inter-organizational efforts. AREAS OF EXPERTISE Customer Success | Consulting and Training | Operations | Organizational Change Management Strategy Development and Execution | Global Cross-Functional Program Management Process Improvement | Leadership and Team Development| Financial Analysis and Planning | Cultural Understanding and Sensitivity