Grid Dynamics

• Supervising delivery across multiple projects within the program, ensuring healthy margins while effectively managing risks and issues.  
• Acting as the primary escalation point for internal teams and clients, establishing strong communication and resolution strategies.  
• Defining new projects and represented the delivery organization during pre-sales, drafting SOWs and contracts.
• Enhancing client engagement and satisfaction, presenting holistic delivery status to VP-level stakeholders.

Technologies/Tools: Java, SpringBoot, Spring AI, Apache Ignite, Maven, Google Cloud (pubsub, GCS, CloudRun, GKE, GCE), Vertex AI, Kafka, Kubernetes, Terraform, React, REST, OAuth2, Jenkins, Gitlab

Delivery Manager | Technical Program Manager

EPAM Systems

•	Establish long-term partnerships with the clients and manage their expectations
•	Take end-to-end responsibility over the delivery
•	Build the delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully implement projects
•	Prepare engagement revenue and resource forecasts
•	Establish criteria concerning deliverability, performance, maintenance, design and costs
•	Assure governance of processes in delivery management and production as per selected delivery model
•	Generate visible added value that company delivers to the client by suggestion of innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements and better user experiences
•	Coordinate the preparation of customer proposals and statements of work
•	For the top management and the client - act as a single point of responsibility over any delivery related matters, including escalations, upsells, ramp-downs etc
•	Hire right people at the right time - to support both new opportunities and already established business

Technologies/Tools: SAP (Commerce Cloud, CDC, SAP S/4HANA, ERP), Salesforce (Service Cloud, Sales Cloud, Marketing Cloud, Salesforce Customer Data Cloud, Pardot, MuleSoft), Oracle CPQ, Drupal, AWS, GCP, Kubernetes, CI/CD pipelines, Java, Spring, Google Pub/Sub, Angular.

Senior Engineering Manager | Head of eCommerce and Digital Marketing

N-iX

Managing delivery account of 85 FTE for MVNO, including account development, new business opportunities and additional resource negotiation, staffing and people management, communication and escalation management.

Participation:
• Managing performance of all projects and team resources (FE, BE, Mobile, BI Development, DBA, QA, Application Support, Infrastructure Support, InfoSec Support, BI Ops) through each phase of initiatives to ensure successful completion. 
• Maintaining ongoing relationships, communications and awareness with other inter-dependent teams across the organization to drive alignment and coordination of efforts. 
• Continuously driving innovation across the team, the process, and the technologies being leveraged for both current state and future state platforms. 
• Eliminating any communication related issues between offshore team and the team on-site • Being single point of escalations for the team members and for the customer 
• Negotiating resource needs and managing hiring for all open positions, managing the resource allocation across projects 
• Facilitating problem solving and collaboration 
• Resolving any personal conflicts within the team 
• Visiting customer office every quarter for 1-2 weeks to drive initiatives on-site

Technologies/Tools: Android, Android SDK, iOS, Xcode, Kotlin, Embedded C/C++, RTOS, IoT protocols, MS Visual Studio, .Net, ASMX Web Services, SQL, Windows Services, Azure Cloud Service, Azure Service Bus, Java, Spring stack (MVC, Data, Security), MySQL, Elasticsearch, Spring boot, Hybris OOB stack, JavaScript, jQuery, Gulp JS, NodeJS, Bootstrap, HTML, CSS (Sass/Less), JSP, SAP Hybris Commerce.

Program Delivery Manager

Quality Assurance Group

Business Partner, Coach

SoftServe

Managed the program of 5 accounts (150FTE, distributed teams) for the US based healthcare company.

Participation	
•	Build credibility, establish rapport and maintain communication with stakeholders at multiple levels (Customer, Peers); 
•	Determine and coordinate the sharing of resources among their constituent projects to the overall benefit of the program; 
•	Make decisions that accomplish strategic objectives in both the project and business environments; •	Facilitate creating project legal documentation (e.g., Project Charter, Project Proposal, Product Development Strategy, Product Concept Design, Change Orders, Service Design Package, Release Package etc.); 
•	Create and execute project plans and revise as appropriate. Ensure on-time project deliverables with required quality; 
•	Identify resources required for successful project execution (staff, hardware, infrastructure, etc). Drive resources fulfilment in cooperation with responsible service departments; 
•	Create and manage project budget. Analyze financial data and seek ways to minimize expenses and maximize revenue; 
•	Build and maintain project team structure for meeting successful project objectives; 
•	Manage day-to-day operational activities of a project; 
•	Report project status to stakeholders (including high-level status in regards to client, people and business development perspectives); 
•	Ensure timely and accurate invoicing; 
•	Mitigate project team conflicts and communication problems; 
•	Conduct effective performance evaluations for project team members according to HR frameworks; 
•	Participate in Project Management Office activities (trainings, consulting, programs, etc.).

Technologies/Tools: Java, Spring stack, Elasticsearch, JavaScript, jQuery, Gulp JS, NodeJS, Backbone, Selenium WebDriver, JIRA, Confluence.

Program Manager

TestLab4apps

As a Business Unit Manager I created the company entity from the scratch, developed business model, was in charge of: pre-sales and engagement, account management, project delivery management, staffing and people management, business unit finances management, administrative management.

Contribution:
• Established and led a new Business Unit specializing in mobile and embedded development for wearable solutions, embedded industrial devices, and native and hybrid mobile apps, creating processes, policies, and best practices to drive alignment with organizational objectives and improve operational efficiency.
• Achieved revenue growth within the first 12 months by spearheading strategic business development, pre-sales initiatives, and customer engagement strategies, enhancing market presence and driving successful client acquisitions in the wearables, industrial, and mobile app sectors.
• Negotiated and secured high-value contracts, ensuring alignment with technical capabilities, company standards, and market demands while safeguarding business interests and maintaining compliance.
• Managed resource allocation, infrastructure setup, and budget control, focusing on optimizing development workflows, reducing operational costs, and maximizing the utilization of engineering and development resources across mobile and embedded projects.

Tools and Technologies: Android, Android SDK, iOS, Xcode, Swift, Objective-C, Java, Embedded C/C++, RTOS, ARM Cortex, Microcontrollers, .NET, .NET Framework, ASP.NET, JavaScript, jQuery, AngularJS, Bootstrap, RESTful APIs, MySQL, SQL Server, NoSQL (MongoDB), Azure Cloud Services, AWS, Docker, Jenkins, Git, SVN, JIRA, Confluence, MS Project, MS Office, Selenium, Appium, Bluetooth, NFC, Wi-Fi, SOAP Web Services.

Business Unit Manager

MalkosUA

As a Project Manager I was in charge of all aspects of project delivery: proposal preparation, specialist and tools allocation, standards and processes compliance, progress tracking and communication with customers.  
As Deputy QA Director I was in charge of competence management, staffing, people development.

Participation:
•	Managed variety of project delivery in Healthcare and Fintech business domains 
•	Facilitated effective communication with external stakeholders and internal teams, ensuring alignment on objectives and expectations through structured project management practices.
•	Directed the implementation of quality standards, enhancing product quality and compliance while utilizing project management techniques to monitor progress.
•	Developed, implemented, and continuously improved the project delivery process, utilizing best practices and innovative solutions guided by project management frameworks.
•	Proactively identified, mitigated, and managed risks, implementing robust monitoring mechanisms through a project management approach to maintain high-quality standards.
•	As a co-leader of the QA Department, I played a pivotal role in defining and implementing quality assurance strategies aligned with organizational goals, leveraging project management methodologies for effective execution.
•	Established an Automation QA competency, introducing advanced testing methodologies that increased efficiency and accuracy, with a focus on project deliverables.


Technologies/Tools: Android, Android SDK, iOS, Xcode, MS Visual Studio, Salesforce, Microstrategy, MS SSRS, SSIS, MS IIS, Selenium IDE, Selenium WebDriver, .Net, Java, MySQL, JavaScript, jQuery, HTML, CSS, Fiddler, Charles, Firebug, SOAP Web Services, Selenium, LoadRunner, JIRA, Rally.

Project Manager / Deputy QA Director

GlobalLogic

Class C software testing for healthcare equipment provider from USA.

Contribution:
•	Led the analysis and finalization of requirements, ensuring alignment with business goals and development objectives.
•	Managed the creation of detailed test documentation, establishing clear guidelines for quality assurance.
•	Directed the development and execution of tests, applying advanced methodologies to enhance product reliability.
•	Developed scripts for automated testing, significantly boosting testing efficiency and coverage.
•	Oversaw defect tracking and conducted in-depth analysis of test results, leveraging insights for continuous improvement in product quality and customer satisfaction. 
•	Conducted thorough pre-release testing and validation, identifying and mitigating potential issues before production rollouts.

Technologies/Tools: IEEE 802.15.4, ISO13485, ThreadX, IBM Rational DOORS, Seapine TestTrack, JIRA, Confluence, SharePoint, ThreadX, Texas Instrument RF Sniffer.

Senior Software Engineer in Test

BLStream

Contribution:
•	Conducted thorough requirement analysis to ensure comprehensive coverage and alignment with project objectives towards delivering custom smartphone firmware for enterprise.
•	Orchestrated detailed test planning and estimation, optimizing resources and timelines for maximum efficiency.
•	Developed robust test documentation, creating a solid foundation for quality assurance activities.
•	Led the development and execution of tests to ensure product integrity and performance.
•	Conducted release readiness tracking, reviews, and milestone meetings. 
•	Facilitate communication and collaboration between development, testing, operations, and other teams.
•	Managed defect tracking and conducted in-depth analysis of test results, leveraging insights to drive continuous improvement and uphold high-quality standards.

Technologies/Tools: Palm, Windows CE, Windows Mobile, iOS, Xcode, VB .Net, C#, MS Visual Studio, Symbian, Symbian Platform SDK, C/C++, CodeWarrior, MS Exchange Server, IBM Lotus Notes/Domino

Software Engineer / Release Coordinator 

5Pro Software

Being mobile software development company 5Pro Software provides development services to independed software vendors as well as develops its own products.

•	Spearheaded project management and estimation, ensuring projects were delivered on time, within budget, and met high quality benchmarks. Developed comprehensive project documentation, laying the groundwork for efficient, and effective project execution.
• Participated Encrypted point-to-point calling multiplatform (Landline, PC, Mac, iOS, Android) solution development.
•	Established a Mobile Application Quality Control unit, focusing on setting industry-leading quality standards and processes.
• Oversaw the Software certification process, particularly for Symbian platforms, demonstrating a commitment to meeting and exceeding industry compliance and standards.

Technologies/Tools: J2ME, VB .Net, C#, MS Visual Studio, Symbian, C++, Symbian Platform SDK, CodeWarrior, Symbian Signed, MySQL, Test Link TestTraq.

Mobile Development Manager 

Senior Program Manager with 20 years in engineering, IT program management and client engagement. Proven expertise in leading end-to-end software development lifecycles for complex, multi-workstream programs, particularly for SaaS, cloud-based applications, SAP and Salesforce platforms. Track record of managing highest-value clients across telecommunications, automotive, retail, beauty and cosmetics, healthcare and financial services industries, and managing collaboration between software development, sales, marketing and business strategy teams.

Technologies and Tools:
SAP (ERP, S/4HANA, Commerce Cloud, CDC), Salesforce (Commerce Cloud, Service Cloud, Sales Cloud, Integration Cloud), Android, Android SDK, iOS, Xcode, MS Visual Studio, Symbian Platform SDK, Palm Mojo SDK, MS Exchange Server, IBM Lotus Notes/Domino, Crystal Reports, .Net, ASMX Web Services, SQL, Windows Services, Azure Cloud Service, Azure Service Bus, Java, Spring stack (MVC, Data, Security), MySQL, Elasticsearch, Spring boot, Hybris OOB stack, JavaScript, jQuery, Gulp JS, NodeJS, Bootstrap, HTML, CSS (Sass/Less), JSP, ThreadX, Fiddler, Charles, Firebug, PuTTY, WinSCP, IBM Rational DOORS, Seapine TestTrack; JIRA, Confluence, Sharepoint, Redmine, Rally; Slack, MS Teams.

Domains:
Healthcare, Finance, eCommerce, Telecom

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