USA Benefits Group

Helping people find better more affordable life and health coverage. 

We contract with over 70 different carriers. Need insurance? We got you covered.

Insurance Broker

East Carolina University

Serving as an administrative assistant providing internal customer service to a department of 15 staff members, 5 doctors, 2 midwives, and 5 nurses

Created new tables in MS Word for compliant laboratory documentation

Established relationships with 6 new vendors ensuring proper building maintenance

Established a main contact with the health department to streamline communication

Administrative Assistant

SaaSBros.

Community Member

Elevate

Developed personal cold call scripts and called prospective employers

Developed and sent cold emails regarding current job openings

Connected to SDR managers via LinkedIn 

Created cadences for prospecting

Researched companies using Apollo.io

Experienced with LeadIq, Salesloft, Hubspot, LinkedIn, Seamless.ai

SDR Climber (student)

EF English First

Taught English to adults from China, South America, Europe, and the Middle East

Devised creative and innovative techniques to present the classroom material

Presented engaging English lessons to adults in group classes of 6-8 students 

Consistently maintained a 4.9 out of 5 customer service rating the entire duration of employment 

Offered student encouragement and constructive feedback 

Received customer service award for highest customer service ratings September 2021

Taught over 2,000 classes

English Second Language Teacher

Self Employed

Streamlined billing process to ensure maximum revenue recovery 

Billed Medicare, Blue Cross, Medicaid, and several commercial payors

Discovered system error patterns and worked with IT to find solutions

Self-trained through eLearning on billing system

Independent Contractor Medical Biller

South Carolina Vocational Rehabilitation Department 

Submitted procurements for clothing, medication, and transportation for dozens of clients

Received 4 “Celebration of Success” awards for delivering outstanding customer service

Scheduled dozens of client appointments and managed counselor calendars

Reconciled concessions accounts

Administrative Team Support Specialist

#SaaS | #Techsales | Future SDR | Resilient | Curious | Empathetic | I strive to be the person my dogs think I am.

I help people find better more affordable life and health coverage. Life comes at you fast and you want to be protected from the unexpected.

Taplio

Stephanie Poulin's Linkedin Analytics

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Stephanie Poulin's Linkedin Analytics