Williams Lea

Document Production Lead

RR Donnelley

Customer Service Executive

I’m a seasoned professional with over 6 years of experience in Print Design, creating Forms, brochures, Flyers, Pamphlets, Invites, recreation of logos and Illustration charts per client needs and creating Pitch books, newsletters, event materials and annual reports.

Sutherland

Streamlined project workflows and improved project efficiency by implementing standardized processes and guidelines.
Effectively communicated project requirements, assigned tasks, and managed resources to ensure the timely completion of deliverables.
Monitored project progress, identified and mitigated risks, and resolved issues to maintain project timelines and quality.
Facilitated effective communication and collaboration among team members and stakeholders, ensuring alignment and transparency throughout the project lifecycle.
Conducted regular project meetings, provided status updates, and addressed concerns, resulting in improved stakeholder engagement and satisfaction.
Implemented process improvements and leveraged project management methodologies to optimize workflows and enhance project outcomes.

Sr customer service associate

Highly organized and detail-oriented Project Workflow Coordinator with 6 plus years of experience coordinating design(Digital/Print) and video projects. Proficient in developing project plans, assigning tasks, monitoring progress, and ensuring efficient project execution. Skilled in communication, stakeholder management, and process optimization. Proven ability to deliver exceptional results within deadlines and exceed client expectations.


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