Stephen Delisle's Linkedin Analytics

Hi, I’m Stephen—Managing Director at SCALIVO, where we help Europe’s leading ecommerce brands dramatically cut customer service costs without compromising quality. At SCALIVO, my co-founder Sander Bohlen and I work together to lead a passionate and talented team committed to transforming customer service operations. We deliver multilingual, 24/7 written support that scales to meet the unique needs of our clients, all while helping them reduce costs, improve operational efficiency, and build stronger customer loyalty. By combining cutting-edge tools with human expertise, SCALIVO creates measurable results that drive exceptional customer experiences—all at a fraction of the traditional cost. Through transparent, per-closed-ticket pricing, we ensure predictable costs for our clients while delivering consistent, high-quality support across all European languages. Our modern, scalable solutions replace outdated customer service models, enabling businesses to adapt and grow without the constraints of long-term contracts. With a remote-first team, primarily based in Ukraine, SCALIVO operates ethically and efficiently to provide real value to our clients and their customers. As a professional, I’ve built my career on challenging conventions, identifying creative solutions, and driving meaningful results for businesses across industries. With a strong background in leadership, B2B customer acquisition, and project management, I thrive on helping businesses tackle complex challenges and achieve operational excellence. Outside of work, I’m a proud husband and dad to three amazing boys. I’m also a lifelong hockey fan—whether I’m playing, watching, or rooting for my favourite team, the Pittsburgh Penguins! I’m equally passionate about exploring the startup and tech worlds, travelling, and staying informed on global economics. Other notable work related highlights: ★ Played an integral role, as a founding employee, in helping LEROI Consulting exit to one of Europe’s leading agencies. ★ Initiated, cultivated and on-boarded behavioural health industry's largest player as an advertising partner at ChooseHelp. ★ Part of Emmy award winning (best visual effects) team for Game of Thrones. ★ Selected to work in the Canadian contingency's HQ in Bosnia and Herzegovina (incl. top secret security clearance). I love meeting people and learning new things so feel free to send me an invitation to connect. Let's connect! → scalivo.co / [email protected] / +49 151 64405527