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✓ Commercial strategic thinker with history of delivering omnichannel transformation projects, business growth and change ✓ Lead projects, programs and define process, ways of working and strategy through waterfall and agile methods ✓ Ability to monitor, track, and report on complex programs and project performance against aligned KPIs and objectives ✓ Strong financial acumen and the ability to manage budgets, forecasts, and financial reporting ✓ Deep understanding of how business functions operate in complex corporate settings and the ability to navigate and deliver effectively across multiple departments ✓ Customer obsessed and passionate about leading change in customer experience, innovation, journey and proposition ✓ Entrepreneurial leadership style, raising standards, supporting the team, championing and mentoring development ✓ Experienced in delivering revenue through customer acquisition, retention and end to end operational excellence ✓ Effective communicator; delivering and creating accountability through transparency and collaboration ✓ Keen stakeholder and relationship manager, building rapport, understanding challenges and sharing best practice ✓ Growth mindset, leading in a bold manner to inspire results; not afraid to be different, challenge the norm and mitigate risk
Check out Stephen E.'s verified LinkedIn stats (last 30 days)
Content Inspiration, AI, scheduling, automation, analytics, CRM.
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