Daniel Stephenson's Linkedin Analytics

As a dedicated and goal-oriented professional, I bring over a decade of experience in customer support, operations, global team leadership, and project management. My career is defined by a steadfast commitment to excellence in fostering customer-centric environments and driving business growth through strategic innovation and team development. My journey with companies like Bill.com (now BILL) and Invoice2go has equipped me with a deep understanding of the SMB landscape, particularly in the construction and outdoor services sectors. I've successfully navigated the challenges of mergers and acquisitions, demonstrating adaptability and skill in integrating diverse teams and processes. At BILL, I led initiatives that significantly contributed to the company's success, including spearheading migration sales efforts that generated over $1.7+ million in monthly TPV. I excel in identifying and implementing process improvements, technical enhancements, and cross-functional collaboration strategies to optimize efficiency and productivity. My expertise in tools like Zendesk, Salesforce, Jira, Confluence, Asana, Productboard and Tableau, combined with my ability to lead and mentor high-performing teams, makes me an asset in any dynamic business environment. My approach is rooted in a deep commitment to customer advocacy and the development of delightful customer experiences that enhance loyalty and revenue. I believe in leading by example, fostering a culture of continuous learning, and empowering teams through targeted training and professional development. As I seek new opportunities to apply my skills and passion, I am eager to connect with like-minded professionals and organizations that value innovation, excellence, and impactful leadership.